for some reason my iPhone 5S does not show up as a device

Trying to synchronize my iPhone 5S with my mac book is not working. What to do?

Posted on Jul 24, 2016 10:58 AM

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1 reply

Jul 24, 2016 12:55 PM in response to Marianne1953

Have you restarted your computer?


If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095


Device not listed immediately after upgrade - https://discussions.apple.com/thread/6573744 - try restarting


Check you are using the original or Apple replacement cord. Some third party cables only transfer power and no data signal.


LincDavis July 2014 post on resetting sync services when iTunes not responding - https://discussions.apple.com/thread/6452007?answerId=26308435022#26308435022


LincDavis June 2015 post on other things to try - https://discussions.apple.com/thread/7082555?answerId=28397802022#28397802022


New phone not recognized when given exactly the same name as old phone. - https://discussions.apple.com/thread/6577994?answerId=26760759022#26760759022 - delete all backups from old phone.


Device not recognized because of cable issue (although user initially assured it was a good cable) - https://discussions.apple.com/thread/6912051?answerId=28002758022#28002758022


https://discussions.apple.com/thread/7293439?answerId=29154537022#29154537022 - deleted iTunes application then re-installed


July 2016 Lawrence_Finch post - https://discussions.apple.com/thread/7607661?answerId=30402529022#30402529022 - dirty connection?

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for some reason my iPhone 5S does not show up as a device

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