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All replies
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Helpful answers
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Jul 24, 2016 1:41 PM in response to Bishouxby Carolyn Samit,Make sure iTunes is up to date on your computer.
Mac
- Open iTunes.
- From the menu bar at the top of your computer screen, choose iTunes > Check for Updates.
- Follow the prompts to install the latest version.
Windows
- Open iTunes.
- From the menu bar at the top of the iTunes window, choose Help > Check for Updates. Learn what to do if you can’t see the menu bar.
- Follow the prompts to install the latest version.
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Jul 24, 2016 1:42 PM in response to Bishouxby ChrisJ4203,Could you share the exact text of the message. Problem with the network is rather vague. What computer OS are you using? If Windows, are you using anti-virus? What made to decide to restore via DFU mode, rather than a regular restore in iTunes?