Q: iCloud rescue email & security questions
Hello,
I know my iCloud login & password but I forgot my iCloud rescue email & security questions. How to reset both of these???
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Posted on Jul 25, 2016 4:51 AM
adeel.sial wrote:
Hello,
I know my iCloud login & password but I forgot my iCloud rescue email & security questions. How to reset both of these???
You can check your rescue email address by signing into your icloud account page at this address: https://appleid.apple.com/#!&page=signin
Once you have ensured that you have a working rescue address, use this methode to reset your security question:
If you forgot the answers to your Apple ID security questions - Apple Support
If you do not have a working rescue email, you need the Help of Apple Support to be able to reset your security questions: Use this support document to find the contact address for your country: Contact Apple for help with Apple ID account security - Apple Support
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
If you answer your security questions incorrectly too many times in a row, you temporarily can't access your account. You can try to reset your questions after the waiting period ends.
Posted on Jul 25, 2016 5:47 AM