ITunes 12.4.2.4 TONES folder missing

Have you enabled the Tones section of the library? If not click the media kind selector and then click Edit menu, tick the box against Tones, and then click done.

Any tones already added to the library should show here. Valid ringtone files (AAC format, .m4r extension, <40 seconds ) added to the Automatically Add to iTunes folder should show here as well. When you connect your device select it with this icon and then select the device's Tones tab to set up the sync.

tt2

Reply to myself. I just read that iTunes 12.7 definitively removed Tones folder 😟

So tried to follow this guide : Use tones on your iPhone, iPad, or iPod touch - Apple Support

section "Move ringtones from iTunes to your iPhone, iPad, or iPod touch".

Unfortunately, on Windows, the drag & drop seems not to work properly :

Do you confirm that's a Windows bug ?

Thanks

Thanks tt2 for your help.

I confirm that running iTunes as admin does not work, I get a "no-entry" sign.

But as a normal user, I also confirm that I can't get my device highlighted, wherever I move my mouse.

I can only get either "Music playlist", or a blank space after "Genius" or the entire left sidebar highlighted, but never my device, as shown in following screenshots :

Indeed, there are several major differences in this update. See Changes in the new iTunes - Apple Support for details.

In particular see the Manually add items from your computer section of Manually manage content on your iPhone, iPad, or iPod touch using iTunes - Apple Support. This can be used to copy books, tones, and apps from your computer to your device.

tt2

As I said earlier on this page, things have changed in iTunes 12.7. It doesn't work the same as the version from a year ago. See Create a ringtone in iTunes for current advice on how to create, add, and remove ringtones.

tt2

I Apologize and

You’re Absolutely Correct! The Reply You Received Wasn’t Supposed To Have Been Posted. Upon Finding The Article (Below) I Deleted It, Logged-Out And Was Gone ...

Anyway, I Saw Your Reply And Felt Like → 😳

• OFFICIAL

APPLE STATEMENT REGARDING THE USE OF TONES POST iOS 11.0•

Use tones on your iPhone, iPad, or iPod touch

I have been following all the other instructions, trying to get this to work for over an hour and your "dragging" suggestion is finally what worked! Thank you! I am using version 12.5.5.5 and I had to click View > Media Kind > Tones (at this point you can drag Ring Tone files directly onto this screen from your computer. Then I dragged the file from that list directly to my phone by dragging it to the left (a screen slides open with your device listed). It showed up immediately on my phone.

I cant locate the enable tones: My situation is I have my ringtones working fine previously from my old iphone when i did my back up it didn't add it in my tones...I can see the files in itunes it doesn't automatically added to tones folder. Tried changing to m4r and draging it nothing happens! can you help thanks

I have done everything and I mean everything that I could find (deleting original file, adding proper extension, making sure that itunes tone setting was on, I mean everything. so far:

all of my previous tones are gone.

tone folder is empty.

when I try adding a valid .m4r file under 30 seconds, it never shows in Itunes. Never.

adding to <Media Folder>\Automatically Add to iTunes: not working.

dragging to tone in itunes (following all the previous steps), not working.

I managed to add one tone in my folder and cant even remember how I did it but it doesnt matter much since it will not play.

I am at a total loss.

can anyone tell me what is happening?

thanks

Hi tt2,

That's what I'm trying to do but on Windows, I can drag but not drop on my device.

When I do that, nothing happens. That's what I tried to show with my screenshot 🙂

I saw in the online guide that when you drag to the device on Mac OS, it is highlighted but that's not the case on Windows.

It works for me in both Mac and Windows. The drop zone is higher than shown in your screenshot, by about six rows. When you hover in the right place you'll see the blue border. Some users have commented that it doesn't work if they run iTunes as the administrator, which they were doing as a workaround to issues in previous builds.

tt2

The Tones section was removed in iTunes 12.7. Read other posts on this page. You should be able to drag and drop from Explorer or Finder to the device where it appears in the iTunes side bar. Windows users should avoid running iTunes as the administrator.

tt2

I could never ‘unhide’ the tones folder like everyone above suggests. All I did was opened my music folder in windows explorer and searched for ..m4r (that’s the extension of ringtones). Then when I found the file, I dragged them straight to my iPhone in iTunes. Hope that makes sense and helps you.

(Disclaimer: just be aware I’m dictating this into my iPhone 8+ Any spelling or grammatical errors belong to Apple Inc.)

Device i

I sure wish this had a few

screenshots attached. Because in such a smally area of such a large screen for my PC Apple is jammed everything together and you have not only the drop-down select or which you mentioned but also write literally a centimeter away from it you have your iTunes library selections which are basically an addendum to which ever you’ve selected in the drop-down.

Hi tt2 -

Here’s something I definitely need to share with you (for me it was the difference between successfully importing my collection of tones or never using them again).

I use a Notebook/PC running Windows 10 and the most recent version of iTunes (12.7ish) and was completely stumped by something I’ve been using for more than ten years; dragging and dropping files was a total and complete failure for the first time ever ... and once again this is one of those things - I have no idea why it didn’t work ... I just know it didn’t. B

ut I digress

I was flummoxed at this point and decided

I’d had enough when I suddenly thought ‘oh what the heck - why not try copy and paste - just to rule it out as well’.

So I copied about thirty .m4r files in an attempt to paste them into my iPhone and →

HE SHOOTS - HE SCORES!!!

The next day I called a friend of mine who’d been having the same issue and told him to try copy and paste. The exact same result, drag and drop was not working but copy and paste worked like a charm.

(If you find this helpful/

useful, feel free to share it with everybody & anybody. Then, maybe you can even add it to your tone ‘how to’ the next time you update).

Take care & hope it helps others.

Best,

Jim