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danafromchagrin falls

Q: Where did my music library go when I got my NEW iPhone SE?

My iTunes library went to **** as soon as I got my NEW iPhone SE.

I can't find it in iTunes and it appears a lot of music i didn't purchase is in my iTunes music account.

I can't Sync my new phone I can't add my new phone to the devices to be synced.

My MacBookPro doesn't even pull up my connection to my iPhone when I USB connect.

Posted on Jul 25, 2016 1:55 PM

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Q: Where did my music library go when I got my NEW iPhone SE?

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  • by Limnos,

    Limnos Limnos Jul 25, 2016 2:59 PM in response to danafromchagrin falls
    Level 9 (53,665 points)
    Mac OS X
    Jul 25, 2016 2:59 PM in response to danafromchagrin falls

    Nothing should have happened to iTunes on your computer. I have never heard of this configuration of events.  So you used iTunes and shut down your computer. You bought a new iPhone. You put it on the desk next to you, unconnected. You started iTunes again and your library was completely blank?  What does that have to do with the iPhone at all?  You then tried connecting the iPhone and everything was still blank?

     

    I think you need to back off and take it one step at a time. Put the iPhone back in its box. Start your computer and start iTunes. What do you see?