HT201911: AirPort Extreme/Express, Time Capsule: How to find the serial number
Learn about AirPort Extreme/Express, Time Capsule: How to find the serial number
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Jul 25, 2016 4:56 PM in response to nyeretnoby Bob Timmons,One of the things that can cause an "overheating" message.....IF....you have the current "tower" shaped version of the AriPort Extreme.....is a fan that is clogged with dust, so the cooling efficiency of the fan has been reduced.
To confirm the information about overheating take a look at the Diagnostics & Usage report to see if there are messages there about overheating. To see the report, open AirPort Utility on your Mac, then click on the picture of the AirPort Extreme. Click Edit in the smaller window that appears, then click on the Base Station menu at the upper most top of the screen where you see the File, Window, Help, etc and other menus. Click on Diagnostics and Usage.
If the AirPort Extreme is less than a year old, Apple will replace the AirPort Extreme for you. If you have AppleCare in effect on one of your Macs, the AirPort Extreme is covered for up to 3 years from its purchase date.
If the AirPort Extreme is no longer covered by the warranty, it is possible to open up the AirPort Extreme to get at the fan and clean it out, or order a replacement fan from Delta. This article will provide tips on how to open up the AirPort Extreme:
https://www.ifixit.com/Teardown/AirPort+Extreme+A1521+Teardown/15044

