Bourn2688
Level 1
(4 points)
iTunes
Q: Movie purchased won't download
I purchased a movie, however the link to download the movie is not active. How do I get it to work. How do I even get someone to help? I've sent this question in and sat on hold for hours with Apple support until I gave up each time.
by Carolyn Samit,Apple recommended
Carolyn Samit
Level 10
(120,618 points)
Apple Watch
Make sure iTunes is up to date on your computer. Help here > Get the latest version of iTunes - Apple Support
On a Mac or PC
- Open iTunes.
- If you’re not signed in, sign in with your Apple ID.
- From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Check For Available Downloads.
If you’re using Windows and can’t see the menu bar, learn how to turn it on. - Enter your password, then press the Return or Enter key on your keyboard, or click View Account.
If you still can't restart your downloads, get more help.
