Gerald Young

Q: Problem connecting to HP Office Jet 8610 Pro

Apple - 21.5" iMac® - Intel Core i5 (1.6GHz) - 8GB Memory - 1TB Hard Drive

El Capitan

 

Printer: HP OfficeJet 8610 Pro

 

 

Helping my mother-in-law set-up printer for her new iMac.  Wireless connection; it will print the 'test' page from Mac HP utility.       Printing from an application (Mail, etc) results in "unsupported Colorspace= -19" error.

 

I have uninstalled and ran disk first aid and re-connected.  I have deleted from Printers/Scanners and added back in.  Various combination of previous steps with re-starts in between.   Am already balding, can't afford to pull out much more.   Any advice greatly appreciated.

iMac, OS X El Capitan (10.11)

Posted on Jul 25, 2016 4:28 PM