timmy toad
Level 1 (14 points)
Notebooks

Q: My iPhone is Full Up !!!

Hi All,   i have been trying to understand how to BackUp my IPhone/iCloud photos.

HOWEVER :-I still CANNOT understand this message i am receiving on my iPhone telling me it is FULL UP, I had to email to myself from my iPhone !!!!, it hasnt yet gone to my iCloud !!

 

IMG_1935.png

 

as you can see it tells me it is trying to UpLoad 2,213 items !!!!!!!   where is it trying to send these items to ?, and why doesnt it get on and do it ?,  I have 1tb of iCloud storage space and believe me there is loads of room !

 

And below is yet another Screenshot, again i had to email it to myself !!!

 

IMG_1936.PNG

 

Tim

MacBook Pro, OS X El Capitan (10.11.3), iPhone 5S, wife has iPad2 and my 4S

Posted on Jul 26, 2016 8:02 AM

by Demo,Solvedanswer
Demo Demo
Level 10 (95,417 points)
iPad
A:

timmy toad wrote:

 

Howdy Demo, i logged into iCloud.com and the contents of Photos is identical to that in my Photos App on my MBP

but the contents of my iPhones Photos App is quite a bit different ?, that doesnt sound right ?

 

I did try to Delete a few Photos, but i couldnt delete them, due to a Server Error !!!!!

I certainly can't swear to it, but the server error may explain why you are having the problem. If you are close enough to an Apple Store, I would bite the bullet and make the appointment.

On the iCloud homepage are Icons for Pages, Numbers and Keynote, i opened each of these in turn, it behaved as if i had never used these Apps before ! but i knew i had !.

I then click on the iCloud Drive icon, where there are folders for Pages, Numbers and Keynote and inside each of these folders are Files that i have created for each of these 3 Apps. does that make sense ?

That makes perfect sense to me. You can use the iCloud apps even if you don't have the iWorks apps on another device.

Use iWork with iCloud Drive - Apple Support

 

iCloud Drive stores files that you have created on other devices. There can be files in there from any app that works with iCloud.

Posted on Jul 26, 2016 12:42 PM

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timmy toad

Q: My iPhone is Full Up !!!

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Jul 26, 2016 8:23 AM in response to timmy toad
    Level 7 (33,775 points)
    Apple Watch
    Jul 26, 2016 8:23 AM in response to timmy toad

    Hi Tim

     

    You can learn more about iCloud Photo Library here:

     

    iCloud Photo Library - Apple Support

  • by timmy toad,

    timmy toad timmy toad Jul 26, 2016 9:54 AM in response to Jonathan UK
    Level 1 (14 points)
    Notebooks
    Jul 26, 2016 9:54 AM in response to Jonathan UK

    @Jonathan UK     thanks for that, i have been trying to find the answer to my problem on that page for quite a while now, that page and several other similar pages doesnt address my issue :-(

     

    As you can see, somewhere ? i have 2,213 items that my iPhone cant UpLoad

     

    Where are these  2,213 items  ?, they must be taking up a lot of room somewhere ?, i am not stopping them being uploaded ?, i have 45gb of space in my 50gb Cloud  ?

     

    That article doesnt explain any of that ? The article tells me how to switch on my iCloud Photo Library, that has always been switched on, on ALL my devices !!!!

     

    Tim

  • by Demo,Helpful

    Demo Demo Jul 26, 2016 10:22 AM in response to timmy toad
    Level 10 (95,417 points)
    iPad
    Jul 26, 2016 10:22 AM in response to timmy toad

    For reasons unknown to us, the photos are not uploading to iCloud and that is what we need to figure out.

     

    Have you restarted the phone recently? Obviously, that will temporarily stop the upload when the phone is off, but it may give the process a kick in the backside to get it started again.

     

    Do you have a good strong WiFi connection? Photos will not upload over cellular.

  • by timmy toad,

    timmy toad timmy toad Jul 26, 2016 10:30 AM in response to Demo
    Level 1 (14 points)
    Notebooks
    Jul 26, 2016 10:30 AM in response to Demo

    @Demo  Hi, I have just now restarted it, a good suggestion that but it didnt kick start anything :-(

     

    Yeah, i have a good WiFi connection as well, which is what the phone is using !

     

    It probably doesnt help, but compared with my ScreenShots above and what is displayed on my Phones screen now,

     

    Photos has gone from 4,828 to 4,829   and     Uploading from 2,213 to 2,216 ???

     

    Tim

  • by Jonathan UK,

    Jonathan UK Jonathan UK Jul 26, 2016 10:37 AM in response to timmy toad
    Level 7 (33,775 points)
    Apple Watch
    Jul 26, 2016 10:37 AM in response to timmy toad

    Some users have previously reported that deleting photos that have been edited with third-party extensions (including deleting them from the Recently Deleted album) has resolved issues with photos being uploaded to iCloud Photo Library.

  • by timmy toad,

    timmy toad timmy toad Jul 26, 2016 11:50 AM in response to Demo
    Level 1 (14 points)
    Notebooks
    Jul 26, 2016 11:50 AM in response to Demo

    I have just remembered i took a Screenshot with my Phone a few days ago when this "Full Up" stuff first made itself known.

    You can see that the number of Photos and Uploading Items is vastly different to what it is today !!!. and I havent taken any Photos with my Phone for several days.

     

    IMG_1931.jpg

  • by Demo,Helpful

    Demo Demo Jul 26, 2016 12:28 PM in response to timmy toad
    Level 10 (95,417 points)
    iPad
    Jul 26, 2016 12:28 PM in response to timmy toad

    I Remember that and I thought you had it resolved. Have you logged into iCloud.com on your Mac and checked out what is going on in the Photos app? Maybe you can get some insight there.

  • by timmy toad,

    timmy toad timmy toad Jul 26, 2016 11:55 AM in response to Jonathan UK
    Level 1 (14 points)
    Notebooks
    Jul 26, 2016 11:55 AM in response to Jonathan UK

    Hi I havent got any Apps on my MacBookPro or my Phone that can Edit photos, i only use Preview for any editing, which i havent used for a while.

    I did however have about 20 photos in the Recently Deleted Folder, which i have now Deleted permanently.

    I have also Re-Booted both my MBP and Phone !

     

    Tim

  • by timmy toad,

    timmy toad timmy toad Jul 26, 2016 12:27 PM in response to Demo
    Level 1 (14 points)
    Notebooks
    Jul 26, 2016 12:27 PM in response to Demo

    Howdy Demo, i logged into iCloud.com and the contents of Photos is identical to that in my Photos App on my MBP

    but the contents of my iPhones Photos App is quite a bit different ?, that doesnt sound right ?

     

    I did try to Delete a few Photos, but i couldnt delete them, due to a Server Error !!!!!

     

    Something that did confuse me though, i didnt really want anything confusing me anymore than i already am LOL.

    On the iCloud homepage are Icons for Pages, Numbers and Keynote, i opened each of these in turn, it behaved as if i had never used these Apps before ! but i knew i had !.

    I then click on the iCloud Drive icon, where there are folders for Pages, Numbers and Keynote and inside each of these folders are Files that i have created for each of these 3 Apps. does that make sense ?

     

    SERIOUSLY :- maybe i should make an appointment  for the Genius Bar at my local Apple Store ?????

     

    Tim

  • by Demo,Solvedanswer

    Demo Demo Jul 26, 2016 12:42 PM in response to timmy toad
    Level 10 (95,417 points)
    iPad
    Jul 26, 2016 12:42 PM in response to timmy toad

    timmy toad wrote:

     

    Howdy Demo, i logged into iCloud.com and the contents of Photos is identical to that in my Photos App on my MBP

    but the contents of my iPhones Photos App is quite a bit different ?, that doesnt sound right ?

     

    I did try to Delete a few Photos, but i couldnt delete them, due to a Server Error !!!!!

    I certainly can't swear to it, but the server error may explain why you are having the problem. If you are close enough to an Apple Store, I would bite the bullet and make the appointment.

    On the iCloud homepage are Icons for Pages, Numbers and Keynote, i opened each of these in turn, it behaved as if i had never used these Apps before ! but i knew i had !.

    I then click on the iCloud Drive icon, where there are folders for Pages, Numbers and Keynote and inside each of these folders are Files that i have created for each of these 3 Apps. does that make sense ?

    That makes perfect sense to me. You can use the iCloud apps even if you don't have the iWorks apps on another device.

    Use iWork with iCloud Drive - Apple Support

     

    iCloud Drive stores files that you have created on other devices. There can be files in there from any app that works with iCloud.

  • by timmy toad,

    timmy toad timmy toad Jul 26, 2016 1:08 PM in response to Demo
    Level 1 (14 points)
    Notebooks
    Jul 26, 2016 1:08 PM in response to Demo

    Thanks, i shall try the Apple Store for a cure.

     

    Tim

  • by Demo,

    Demo Demo Jul 26, 2016 1:15 PM in response to timmy toad
    Level 10 (95,417 points)
    iPad
    Jul 26, 2016 1:15 PM in response to timmy toad

    Good luck, and please post back and let us know how it went!

  • by timmy toad,

    timmy toad timmy toad Jul 26, 2016 1:19 PM in response to Demo
    Level 1 (14 points)
    Notebooks
    Jul 26, 2016 1:19 PM in response to Demo

    I hope i will be able to report back, i have scheduled a phone call for tommorrow afternoon, i am sure before i have been able to make an appointment at the "Genius Bar" at my favourite Local Store in Milton Keynes.

     

    Tim

  • by timmy toad,

    timmy toad timmy toad Jul 27, 2016 12:18 PM in response to Demo
    Level 1 (14 points)
    Notebooks
    Jul 27, 2016 12:18 PM in response to Demo

    @Demo   hiya buddy, i obviously made a lot more fuss about this than i needed to, in the end it was really quite easy, which is what you chaps have been telling me all along.

     

    I simply deleted 2.5gb of Music files from my Phone, i never listened to any of them anyway LOL.

     

    Job Done :-)

     

    Although I still havent got sufficient confidence to remove any pictures from the Phone, without the Music files it is all OK.  IF IT AINT BROKE DONT FIX IT

     

    Tim

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