HT204054: About Mac notebook batteries
Learn about About Mac notebook batteries
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All replies
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Helpful answers
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Jul 26, 2016 10:06 AM in response to KristenOtis0by lllaass,There is no recall. I suspect you have an older Mac that is not covered by warranty.
- Make an appointment at the Genius Bar of an Apple store to discuss our options. Diagnostics are free.
Apple Retail Store - Genius Bar
https://www.apple.com/retail/geniusbar/
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.
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Jul 26, 2016 12:00 PM in response to KristenOtis0by Allan Jones,From your description it is not clear what Mac model you have. Your equipment line says "2002" but the MacBook Pro did not exist before 2006. If that is just a type and the compute is relatively new, take the good advice that lllaass has provided. If your computer was discontinued more that five years ago, the Apple store won't work on it.
You can enter the serial number into this Apple support page to find out if Apple still considers your computer "current" and "supported."