Will this update solve the "beach ball" issue where my iMac freezes randomly & have to reboot?
iMac, OS X El Capitan (10.11.5)
No. There is no widespread problem to begin with. Updating a machine that has a pre-existing problem will not solve the problem. You need to troubleshoot your issue.
Download etrecheck, run it, and post the resulting report here. It will provide information on what may be causing your system to bog down.
here it is!
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-26 17:59:28
Download EtreCheck from https://etrecheck.com
Runtime 2:18
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
computer will randomly and frequently freeze since installing 10.11.5
Hardware Information:ⓘ
iMac (21.5-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software:ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day
Disk Information:ⓘ
Hitachi HDS722020ALA330 disk0 : (2 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
HD (disk0s2) / : 2.00 TB (1.74 TB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
USB Information:ⓘ
Western Digital My Book 1130 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 2.00 TB (1.47 TB free)
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files:ⓘ
/etc/sudoers, File size 1242 but expected 2299
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6 - 2016-07-19) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6 - 2016-07-19) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7 - 2016-07-19) [Support]
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3 - 2012-06-19) [Support]
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3 - 2012-06-19) [Support]
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2 - 2012-06-19) [Support]
System Launch Agents:ⓘ
[failed] com.apple.softwareupdate_notify_agent.plist
[not loaded] 8 Apple tasks
[loaded] 158 Apple tasks
[running] 71 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 46 Apple tasks
[loaded] 155 Apple tasks
[running] 89 Apple tasks
Launch Daemons:ⓘ
[failed] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.sonos.smbbump.plist (2013-04-29) [Support]
User Launch Agents:ⓘ
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist (2016-07-14) [Support]
[running] com.spotify.webhelper.plist (2016-07-04) [Support]
Other Apps:ⓘ
[running] jp.co.canon.cijscannerregister.74592
[loaded] 403 Apple tasks
[running] 180 Apple tasks
Internet Plug-ins:ⓘ
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2012-06-15) Check version
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-25) [Support]
QuickTime Plugin: 7.7.3 (2016-06-13)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-25) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-06-13)
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-25) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2012-08-06) [Support]
iPhotoPhotocast: 7.0 - SDK 10.7 (2012-03-30)
3rd Party Preference Panes:ⓘ
Flash Player (2016-05-09) [Support]
Time Machine:ⓘ
Auto backup: YES
Volumes being backed up:
HD: Disk size: 2.00 TB Disk used: 263.40 GB
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 223
Oldest backup: 2011-03-17, 12:05 PM
Last backup: 2016-07-26, 5:40 PM
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 263.40 GB X 3)
Top Processes by CPU:ⓘ
3% WindowServer
1% fontd(2)
0% kernel_task
0% askpermissiond(2)
Top Processes by Memory:ⓘ
536 MB kernel_task
262 MB com.apple.WebKit.WebContent(5)
229 MB Mail(2)
123 MB Microsoft Excel
115 MB softwareupdated
Virtual Memory Information:ⓘ
101 MB Free RAM
3.90 GB Used RAM (1.38 GB Cached)
133 MB Swap Used
Diagnostics Information:ⓘ
Jul 25, 2016, 09:50:27 PM Self test - passed
Include a detailed description of the issues you're experiencing along with the Etrecheck report.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
You are running it on the bare minimum of RAM on El Capitan - I'd at least double it; here is a link to one of the two most recommended vendors here:
https://eshop.macsales.com/shop/memory/iMac/2010/DDR3_21.5_27
will this update solve the "beach ball" issue?
