Text messages not coming through

Question

Level 1

5 points

Text messages not coming through

We have recently purchased an iMac. Shortly after people were texting me and without me knowing these were going straight to the mac in form of an iMessage. I do not use iMessage on my iPhone 6 plus as my wife uses it on her phone. I have gone onto preferences on iMessage on the iMac and i have unchecked my number from the list. The problem now is that I am not getting text messages at all. They are not coming through onto the mac as i have turned iMessage off and they are still not coming through to my phone. Please can anyone help me with this??? Many Thanks in advance.

iMac, iOS 9.3.3

Posted on Jul 26, 2016 12:39 PM

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Answer 1

elcpu

Level 7

31,586 points

Jul 26, 2016 12:46 PM in response to miaeva1

What happens if you go to Settings > Messages > iMessage > turn OFF and then check Text Message Forwarding and make sure all is OFF? Have you tried that? Also below make sure Send as SMS is ON.

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Answer 2

Drew Reece

Level 6

10,684 points

Jul 26, 2016 12:53 PM in response to miaeva1

Supposedly turning off iMessage on the devices should stop this nonsense, but it doesn't always work.

I'd suggest you try the de-register option as explained at …

Get help if you can’t receive text messages from an iPhone - Apple Support

NOTE: It is not clear if your wife is using your account (your Apple ID) - if that is the case you can't fix this. iMessage will always go to an active device if you have one online. iOS devices will prefer that over standard SMS/ MMS.

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