HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
sw292

Q: I changed my apple ID and password and I cant get access to my apple account? I changed it from my home computer and the name change has not shown up on my account.

I changed my apple ID and password, from my home PC and its not showing up on my I phone6s and I cant update my apps or access my account?

Posted on Jul 26, 2016 4:48 PM

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Q: I changed my apple ID and password and I cant get access to my apple account? I changed it from my home computer and the name chan ... more

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  • by Starr.C,

    Starr.C Starr.C Jul 27, 2016 9:51 AM in response to sw292
    Community Specialists
    Jul 27, 2016 9:51 AM in response to sw292

    Hi there, sw292!


    Thank you for using the Apple Support Communities. In your post, you state that you changed your Apple ID from your computer, but do not see the change reflected on your iPhone. Since your Apple ID is used for all of Apple's services, from the iTunes and App Store and iCloud to FaceTime and iMessage, I know it's important to ensure that your iPhone has the updated Apple ID. I'm happy to help!

     

    When you change your Apple ID, it does not automatically update across all your devices. So now that it's changed, you must sign out of your old Apple ID on your iPhone, then into the new one. The article linked below will walk you through that process, and help make sure you don't miss any services. Once you've signed into the new Apple ID, you'll be able to update your apps and access your iCloud and iTunes Store accounts.

    What to do after you change your Apple ID email address or password

     

    Cheers!