I have 25+ GB worth of .mp4 files (for the TV Show Ghost Adventures) and I'm trying to add them to my iTunes library so I can watch them on my iPhone. Apple Support says the files aren't supported by iTunes. Any converter or something? And a tutorial of what I need to do? Any help would be much appreciated. Thanks! 🙂
Windows PC-OTHER, Windows 7
Typically video files added to iTunes end up in the Home Videos section. If there is something about the format of the file that iTunes doesn't like it will silently ignore your request to add the file. To test copy one of the files you want to add into the folder Automatically Add to iTunes which is inside your media folder. iTunes will either add the content to the library and move it (initially to Home Videos for most video files) or it will move the file into a Not Added folder. It is worth noting also that hidden files are silently discarded so make sure they're not hidden. If the file is moved into non added you will know for certain that iTunes doesn't like it for some reason, sample rate, audio format or something, but at least you'll know. If it goes to Home Videos you can change the media kind.
tt2
After doing this, it added it to the "Not Added" folder. What can I do to fix the files? (so that I can add them to my iTunes library)
I suspect iTunes cannot play these files in their current form. You may need to use another application such as Plex or VLC.
tt2
So you're saying there is no way to convert the files to a playable form for iTunes? This makes no sense. I love iTunes and just want to use it to watch my TV shows on my phone + and my computer.
There are third party apps that can convert video. Handbrake might do it for you. Converting may degrade quality.
tt2
This worked for me. Thank you much!
Nothing happens when I add an .mp4 file to my TV Shows library
