Forgotten to register Apple care

Question

Forgotten to register Apple care

Hi, quick question;

I've purchased my MacBook Pro 13' two and a half years ago in California, paid for apple care at the same time and was told that it would be registered automatically. Apparently, it hasn't been registered, since I have checked with my serial number on the website and there is no coverage. However, I do have a proof of purchase (a receipt from the Apple store). Do you think my coverage should still work? (My charger is having problems and I don't want to spend too much buying a new one.)

MacBook Pro (13-inch Mid 2012)

Posted on Jul 27, 2016 3:06 AM

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Answer 1

Jul 27, 2016 3:11 AM in response to dorotafromparis

Hello,

Register

If you don't see one of your plans or you bought a box version of the AppleCare Protection Plan, you'll need to register it to see the device on the Agreement tool. Click Register another agreement.

See more information here Register your AppleCare plan - Apple Support

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Answer 2

Jul 28, 2016 9:41 AM in response to dorotafromparis

If you have the receipt, then call Apple support and they should be able to register it. They may ask you to scan and email the receipt, but you should be fine. I had the situation once several years ago where I bought an iMac for a disabled family member, and the AppleCare did not register with the purchase. Once I contacted support, they asked for the emailed receipt and had my coverage showing online within 24hrs of that.

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Answer 3

lllaass

Level 10

210,925 points

Jul 27, 2016 7:13 AM in response to dorotafromparis

Contact Apple Support and fine out

https://getsupport.apple.com/

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