Apps not updating

Ok so it's been a few days now that when I try to update my apps on iPhone, and even on iTunes it gets the error message. The apps just get stuck on the loading phase - it does not really start to update. Internet and Wi-Fi on the house seems to be fine. Running the latest version of software on each device so I'm at loss where the problem is. I asked some friends and their apps are updating just fine.


Help?

MacBook Pro (Retina, 13-inch, Late 2013), OS X El Capitan (10.11)

Posted on Jul 27, 2016 5:36 AM

Reply
3 replies

Jul 27, 2016 5:42 AM in response to The Supplanter

Try tapping on the circle to stop the download, then tap Update again. Try it a few times.


If that doesn't work. Go to Settings>Airplane Mode>On. That will disconnect you from your WiFi connection. Then do a forced restart. No data is lost with this procedure. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen.


Go back to Settings>Airplane Mode>On. Now try updating again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apps not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.