Q: Previous iTunes Purchases Missing
using either my iPad Air 2 or iPhone 6s, only some music is appearing in "my music". When I try to download the missing content, using the "not on this iPhone" column, the same music appears their as what's already on the phone. i am missing random songs from albums as well as entire albums. My only thought is that this occurred when joining my wife's account with mine to create family sharing since the albums that do appear seem to be after that time (about a year ago). This does not explain random missing songs though. I have had 4 iPhones but used same iTunes account each time. Any ideas?
iPhone 6s, iOS 9.3.2
Posted on Jul 27, 2016 5:58 AM
You've checked to see if you've hidden those tracks from the cloud : Hide and unhide iTunes Store, App Store, or iBooks Store purchases - Apple Support ? If they are no longer in the store, or bought from a different country's store, they won't show in the cloud for redownloading.
For the tracks/albums that are showing in 'not on this phone' but which are already on the phone, they are the same e.g. you haven't, for example, converted the tracks to MP3 and that is what you have in the Music app ?
Posted on Jul 27, 2016 6:28 AM