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"Burned" index fingers from using MacBook Pro trackpad: My index fingers, both hands. which rest on the computer next to the trackpad and/or are used on the trackboard are painful, feel like they have been burned and, I can barely move them. I did

My index fingers, both hands. which rest on the computer next to the trackpad and/or are used on the trackboard are painful, feel like they have been burned and, I can barely move them. I did not have this problem before I bought my new Mac--specifications below: It hurts and I do not have the problem with my windows operating systems computers or iPads or Galaxy by Samsung equipment.


It feels like radiation is leaking through the computer case. Is there any radiation involved in the chips?

MacBook Pro

Model Identifier: MacBookPro11,4

Processor Name: Intel Core i7

Processor Speed: 2.2 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MBP114.0172.B06

SMC Version (system): 2.29f24

MacBook Pro, Mac OS X (10.0.x), An Apple pro did upgrade. Hate it.

Posted on Jul 27, 2016 10:40 AM

Reply
34 replies

Jul 29, 2016 6:29 PM in response to NMRK

NMRK wrote:


I did not say it was transmitted through the trackpad--I referred to the adjacent areas--not solely the trackpad. I pasted in a reply from a gentleman that acknowledged that electricity in the laptop COULD leak. I know it is coming from the guts of the machine. I do not need a doctor. I need a lawyer.

The amount of electricity that could "leak" through your computer is not enough to do any damage. Even if it were, it wouldn't' cause the symptoms you're describing. Lawyers aren't very good at medicine (except the ones who are also doctors but they usually specialize in medical malpractice). Even if you did hire a lawyer, the first thing they would do would be to send you off to a doctor to find out what the problem really is.

Jul 29, 2016 9:49 PM in response to NMRK

If you feel this is an obvious Hardware issue, and would like to escalate this within Apple, you should present yourself and your equipment at an Appointment at the genius bar at an Apple store, if that is available to you. Otherwise, call Applecare. They will evaluate your computer and discuss its proper operation with you. They will reiterate that Apple equipment meets all applicable safety standards, as implemented by both type testing (for issues like EMI-RFI radiation) and by individual testing (for issues like electrical isolation and proper operation) at the factory. They can retest for proper operation at the Genius Bar, at your request.


Apple will tell you they are unqualified to make any medical diagnosis of what your medical problems, if any, may be, and that you should see your medical doctor. If your doctor can produce some sort of probable causation, they can repair or replace parts in an attempt to remediate whatever the issue appears to be. If a reasonable solution is not found, they will escalate the problem (provided you have provided credible causation mechanism) within engineering for further diagnosis.

Jul 29, 2016 9:57 PM in response to NMRK

Trackpads on recent MacBooks are made of glass. The likelihood of transmitting something through that is quite small indeed.


The voltage produced by a properly-operating power adapter is about 16Volts, Direct Current. The battery is also capable of about that range of Voltage. If through some fault, this Voltage were applied to the aluminum shell by accident, the result for most people using such a computer would be -- nothing.


If you use the two-meter AC power cord with your power adapter (rather than the small plug adapter some call a "duck head") you would have the additional benefit of grounding the electronics in the power adapter body. But the DC cord to the computer has only Voltage and return, it does not carry earth ground through to the computer.

Aug 1, 2016 1:16 PM in response to Csound1

As someone who works with sound wiring, you must know that signals labelled "ground" are often named very loosely, and should properly be labeled "signal (or power) return", or "reference", and do not correspond with Earth-Ground.


The signals so labeled in that MagSafe interface are the "return" or "reference" for the second wire, which is "voltage". There are only two wires in the DC cable -- the insulated center conductor, and the 100 percent coverage stranded shielding around it which is pinched into a wire at each end. The Voltage and Return are duplicated so that the MagSafe plug can be installed upright or inverted and will work the same.


Another interesting tidbit is that the center conductor is used for signaling between the computer and the chip in the MagSafe-end. The MagSafe chip sends it type and serial number, and the computer sends a signal that tells the chip when to activate the LED and what color.

Aug 1, 2016 2:50 PM in response to Csound1

my original statement:

But the DC cord to the computer has only Voltage and return, it does not carry earth ground through to the computer.

with your statement:

Then what is this

User uploaded file

Pin 5 is also ground


My point was to clarify what these signals, including those labeled "Ground" actually represent. I was attempting to respond to your challenge.

Aug 1, 2016 7:46 PM in response to Csound1

Yes, that is exactly what I said. These signals are certainly power return, but it is highly questionable whether they have any correspondence with earth ground.


If you use the "duck head" rather than the two meter power cord, there is no possibility of connection to Earth ground. the dusk head does not carry earth ground from the outlet through to the power adapter body.


Until you have securely connected the Mac for a full second and the computer has signaled to the magsafe chip to go ahead and connect power, adapter power is not applied to the pins at the computer-end. So this will not be easy to measure in the way you have suggested.

"Burned" index fingers from using MacBook Pro trackpad: My index fingers, both hands. which rest on the computer next to the trackpad and/or are used on the trackboard are painful, feel like they have been burned and, I can barely move them. I did

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