cairesantos

Q: Panic report

My macbook pro is crashing every day and needs to be manually rebooted every time this happens. Can someone help me to identify the issue?

 

Thanks!

 

Config:

 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro11,1

  Processor Name: Intel Core i5

  Processor Speed: 2,6 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache (per Core): 256 KB

  L3 Cache: 3 MB

  Memory: 8 GB

  Boot ROM Version: MBP111.0138.B17

  SMC Version (system): 2.16f68

  Serial Number (system): C0**********VQJ

  Hardware UUID: B3BFD672-BB6B-5FC6-B7D2-2CBFBF933C46

 

 

System Software Overview:

 

  System Version: OS X 10.11.5 (15F34)

  Kernel Version: Darwin 15.5.0

  Boot Volume: Macintosh HD

  Boot Mode: Normal

  User Name: Caire Delfino dos Santos (Caire)

  Secure Virtual Memory: Enabled

  System Integrity Protection: Enabled

  Time since boot: 2 days 4:47

 

Panic report:

 

Anonymous UUID:       FC4AE8D5-C3FC-900E-D84C-DE0F51CC21F4

 

 

Mon Jul 25 18:35:11 2016

 

 

*** Panic Report ***

panic(cpu 1 caller 0xffffff8011300937): "hfs_getnewvnode: bad ca_blocks (too small)"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.50.21/bsd/hfs/hfs_cn ode.c:1229

Backtrace (CPU 1), Frame : Return Address

0xffffff911dee3730 : 0xffffff8010edab12

0xffffff911dee37b0 : 0xffffff8011300937

0xffffff911dee38e0 : 0xffffff801130fbd2

0xffffff911dee3ab0 : 0xffffff80110f2efe

0xffffff911dee3b80 : 0xffffff80110f26a8

0xffffff911dee3cc0 : 0xffffff8011105c25

0xffffff911dee3d10 : 0xffffff80110dd3dc

0xffffff911dee3f10 : 0xffffff80110d6787

0xffffff911dee3f60 : 0xffffff80114286a1

0xffffff911dee3fb0 : 0xffffff8010fecc66

 

 

BSD process name corresponding to current thread: backupd

 

 

Mac OS version:

15F34

 

 

Kernel version:

Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64

Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

Kernel slide:     0x0000000010c00000

Kernel text base: 0xffffff8010e00000

__HIB  text base: 0xffffff8010d00000

System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

 

 

System uptime in nanoseconds: 43188438596266

last loaded kext at 833957102434: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f9397e000, size 28672)

last unloaded kext at 984481460829: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f9397e000, size 28672)

loaded kexts:

com.avast.AvastFileShield 3.0.0

com.avast.PacketForwarder 2.1

net.telestream.driver.TelestreamAudio 1.1.1

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.filesystems.smbfs 3.0.1

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.22.0

com.apple.driver.ApplePlatformEnabler 2.6.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 274.9

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.5f3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleLPC 3.1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleIntelHD5000Graphics 10.1.4

com.apple.driver.AppleCameraInterface 5.46.0

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleBacklight 170.8.9

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelFramebufferAzul 10.1.4

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.AirPort.Brcm4360 1040.1.1a6

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.security.SecureRemotePassword 1.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 274.9

com.apple.kext.OSvKernDSPLib 525

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3

com.apple.iokit.IOBluetoothFamily 4.4.5f3

com.apple.iokit.IOSurface 108.2.1

com.apple.driver.AppleHDAController 274.9

com.apple.iokit.IOHDAFamily 274.9

com.apple.iokit.IOAudioFamily 204.4

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleIntelLpssUARTCommon 2.0.60

com.apple.driver.AppleIntelLpssDmac 2.0.60

com.apple.iokit.IOSerialFamily 11

com.apple.AppleGraphicsDeviceControl 3.12.8

com.apple.iokit.IOAcceleratorFamily2 205.10

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.CoreStorage 517.50.1

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 6.0.2

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.4

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

Model: MacBookPro11,1, BootROM MBP111.0138.B17, 2 processors, Intel Core i5, 2,6 GHz, 8 GB, SMC 2.16f68

Graphics: Intel Iris, Intel Iris, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

Bluetooth: Version 4.4.5f3 17904, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: USB 3.0 Bus

USB Device: Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

 

<Personal Information Edited by Host>

MacBook Pro with Retina display, OS X El Capitan (10.11.5), null

Posted on Jul 27, 2016 4:03 PM

Close

Q: Panic report

  • All replies
  • Helpful answers

  • by theratter,

    theratter theratter Jul 27, 2016 2:30 PM in response to cairesantos
    Level 4 (3,907 points)
    Desktops
    Jul 27, 2016 2:30 PM in response to cairesantos

    Boot the computer into Safe Mode. Disconnect all third-party peripherals. When in safe mode do you still experience kernel panics?

     

    How to fix kernel panics after installing OS X updates | MacIssues

    OS X- About kernel panics

    Visit The XLab FAQs and read the FAQ on Diagnosing Kernel Panics

  • by Linc Davis,

    Linc Davis Linc Davis Jul 27, 2016 4:04 PM in response to cairesantos
    Level 10 (207,926 points)
    Applications
    Jul 27, 2016 4:04 PM in response to cairesantos

    A

    You seem to be backing up with Time Machine to a network device. What is that device?

    B

    "Avast" is the worst of the whole wretched lot of commercial "security" products for the Mac. Not only does it fail to protect you from any real danger, it may send personal data (such as web browsing history and the contents of email messages) back to the developer without your knowledge, give false warnings, destabilize and slow down the computer, expose you to the risk of network attack, and corrupt the network settings and the permissions of files in your home folder. Some versions inject advertising into web pages.

    In short, apart from the fine print in the license agreement, Avast is indistinguishable from malware, and is arguably worse than any known malware now in circulation.

    Please back up all data, then remove Avast according to the developer's instructions. Restart.

    Never install any "anti-virus" or "anti-malware" software again.

    If you tried to remove Avast by dragging an application to the Trash, you'll have to reinstall it and then follow the instructions linked above.