TheMothWrangler

Q: Unable to add album art

I've been using iTunes for over 5 months, reluctantly, with mixed results. It's constantly back dooring music into my library and removing music. Now, it's not letting me change the album artwork. And the so called 'Support' site just sends me in circles. Anyone know why it's not letting me change the artwork all of a sudden. I'm using Windows 7. Thanks.

iTunes, Windows 8

Posted on Jul 27, 2016 6:46 PM

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Q: Unable to add album art

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  • by SnickZ.,

    SnickZ. SnickZ. Jul 28, 2016 12:00 PM in response to TheMothWrangler
    Community Specialists
    Jul 28, 2016 12:00 PM in response to TheMothWrangler

    Hi there, TheMothWrangler,

    From what I'm reading, you're using iTunes on either a Windows 7 or Windows 8 PC and trying to change the album's artwork on some of your music but for some reason you're not able to. When I'm selecting music to play, I use the visual cue of the album cover to help me locate what I'm looking for. Since this should be a feature that's available to you, I'll be more than glad to help you get this problem sorted.

    iTunes 12 for Windows: Add artwork to songs and other items -- Here is the article that provides the instructions to change your album's artwork.

    Get the latest version of iTunes -- If you've already tried those steps, make sure that you have the latest version of iTunes that's compatible with your operating system.

    Remove and reinstall iTunes and related software components for Windows 7 and later -- If you have the latest iTunes version but still not able to replace the artwork, there may have been a problem with how iTunes was installed. Follow the directions in this article making sure to remove the components in the order provided. After you reinstall iTunes remember to restart your PC so that the drivers are seated correctly.

     

    Take care and thanks for using Apple Support Communities!

  • by TheMothWrangler,

    TheMothWrangler TheMothWrangler Jul 28, 2016 7:27 PM in response to SnickZ.
    Level 1 (8 points)
    iTunes
    Jul 28, 2016 7:27 PM in response to SnickZ.

    Thanks for the advice. Non of these worked. I have the same feelings about

    iTunes today after 5 months in 2016 as I dd when I tried back in 2008: Not

    user friendly and they make it hard to contact someone when you have a

    issue.

     

    On Thu, Jul 28, 2016 at 12:00 PM, Apple Support Communities Updates <

  • by turingtest2,

    turingtest2 turingtest2 Jul 29, 2016 9:02 AM in response to TheMothWrangler
    Level 10 (85,368 points)
    iPod
    Jul 29, 2016 9:02 AM in response to TheMothWrangler

    You cannot manually add artwork to tracks in .wav format, that are marked as read only, or for which your account does not have the correct security permissions. Assuming it isn't the first issue see Repair security permissions for iTunes for Windows.

     

    tt2