Rcc1983

Q: Help with restore!!

I rece got a new iPhone because my other one got completely damaged by water. I set the new one up using "restore from backup". The backup has restoreed all my apps, contacts, etc.; however NONE of my photos have come through. It doesn't even say "downloading" when I go in the photos app. Does anyone know why this may be??? Thanks!

Posted on Jul 27, 2016 6:50 PM

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Q: Help with restore!!

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  • by léonie,Apple recommended

    léonie léonie Jul 28, 2016 6:45 AM in response to Rcc1983
    Level 10 (109,032 points)
    iCloud
    Jul 28, 2016 6:45 AM in response to Rcc1983

    The backup has restoreed all my apps, contacts, etc.; however NONE of my photos have come through. It doesn't even say "downloading" when I go in the photos app. Does anyone know why this may be??? Thanks!

    An iCloud Backup includes only photos that are in the camera roll, but no items that are already in iCloud, like My Photo STream or iCloud Photo Library.

     

    Have you been using iCloud with your photos? If yes, have you enabled all iCloud options again, that you used before the restore?