Tony.Maas

Q: Spotlight suggestion shows old site logo

I was checking arkivmusic.com via the spotlight suggested website. It shows a very old icon / image. How can it be updated? The shown image is not found in any other site. So it would be confusing to users.

iPad Air, iOS 9.3

Posted on Jul 28, 2016 5:30 AM

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Q: Spotlight suggestion shows old site logo

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jul 28, 2016 5:33 AM in response to Tony.Maas
    Level 10 (121,975 points)
    Apple Music
    Jul 28, 2016 5:33 AM in response to Tony.Maas

    If you are using a computer to access the arkivmusic.com website, delete browser cookies then try again.

     

    For an iOS device tap Settings > Safari then tap Clear History & Website Data. Restart the device then try that site.

  • by Tony.Maas,

    Tony.Maas Tony.Maas Jul 28, 2016 5:38 AM in response to Carolyn Samit
    Level 1 (5 points)
    Jul 28, 2016 5:38 AM in response to Carolyn Samit

    Tried clearing the cookies and data on Ipad Air. It seems to be a problem with spotlight suggestion. No such image is indexed as well. Also, it appears on all IPad versions that I used. So I don't think its a device problem. It is likely a problem with Apple server.

     

    The question is, how does Spotlight fetch the data for the suggested websties?

  • by RawTalentAcademy,

    RawTalentAcademy RawTalentAcademy Sep 13, 2016 7:25 AM in response to Tony.Maas
    Level 1 (4 points)
    Sep 13, 2016 7:25 AM in response to Tony.Maas

    Hi Tony, did you ever find a solution to this?

     

    I've tested and it's not an issue local to the device. Seems to be specific to Safari. Even searched on a brand new phone and shows our old logo.

     

    Does anyone know where Safari pulls the image from?

     

    Thanks