Q: Slow response time.

I have a Macbook Pro. Every time I sign on now I get the colored circle that just spins. Sometimes it take 15-20 minutes for it to go away to do any work. But what ever I'm working it then does that in the software or the internet as well and it takes forever to get work done. Is this a software or hardware issue and can I resolve it myself or do I need to go the Genius bar? Thank you.

~VIN,MacBook Pro (15-inch Mid 2010), iOS 9.3.3

Posted on Jul 28, 2016 8:30 AM

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Q: Slow response time.

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by lllaass,

lllaass Jul 28, 2016 3:09 PM in response to showcattle
Level 10 (190,740 points)

Apple Watch

Jul 28, 2016 3:09 PM in response to showcattle

- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX

Also, before reinstall OSX
Run this and post the results here so we know more about your configuration.
http://etrecheck.com/
EtreCheck
https://discussions.apple.com/docs/DOC-6172
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Q: Slow response time.

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by lllaass,

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