Slow response time.

I have a Macbook Pro. Every time I sign on now I get the colored circle that just spins. Sometimes it take 15-20 minutes for it to go away to do any work. But what ever I'm working it then does that in the software or the internet as well and it takes forever to get work done. Is this a software or hardware issue and can I resolve it myself or do I need to go the Genius bar? Thank you.

~VIN,MacBook Pro (15-inch Mid 2010), iOS 9.3.3

Posted on Jul 28, 2016 8:30 AM

Reply
1 reply

Jul 28, 2016 3:09 PM in response to showcattle

- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

About NVRAM and PRAM

https://support.apple.com/en-us/HT204063

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

https://support.apple.com/en-us/HT201262

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

https://support.apple.com/en-us/HT201314

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

https://support.apple.com/en-us/HT204904

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX



Also, before reinstall OSX

Run this and post the results here so we know more about your configuration.

http://etrecheck.com/

EtreCheck

https://discussions.apple.com/docs/DOC-6172

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Slow response time.

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