WD Element external HardDrive

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WD Element external HardDrive

I've had this WD Element External HardDrive for over a year now that can connect to any PC or Apple but for some reason I recently brought myself the MacBook Pro and now my WD Element External HardDrive only want to work

when it want to. I'm battling to get it work 100% every time. I know my hard drive works cos I've connected to my old Mac G3 and I can see the hard drive but not on my MacBook Pro. What can I do to get it to work every time?

MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan (10.11.6)

Posted on Jul 28, 2016 8:31 AM

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Answer 1

dwb

Level 7

33,298 points

Oct 14, 2016 12:20 AM in response to stevenfromdurban

You can try performing an SMC reset. Reset the System Management Controller (SMC) on your Mac - Apple Support. (The previous sentence is a clickable link)

WD external drives seem to get more complaints than any other drive. They use a propriety chipset and cheap components and seem to be more prone to error than other enclosures. If the drive still gives you trouble you might be able to remove the drive from its enclosure and put it into another enclosure. I like OWC’s enclosures. I say might because I’ve also seen some WD external drives that don’t use standard SATA drives.

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