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Helpful answers
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Jul 29, 2016 11:37 AM in response to NilsiKovaciby stuckboss,Hello Nilsi,
Thank you for using the Apple Support Communities. I know having an issue with sound while on your iPhone is not what you expect. If I understand correctly, when you make an FaceTime video you can hear the person you're calling, but they don’t hear you correctly. I have a couple of suggestions to help resolve your issue.
1. Since a video calls can be data intensive, I would test this from a different location or network, as this article suggests:
Get help if you can't make or receive FaceTime calls
2. Make sure all the microphones on your iPhone are not blocked, and also test the issue with the headphones that came with your iPhone. Here are additional steps that can help:
Get help with the microphones on your iPhone, iPad, and iPod touch
Cheers!
