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All replies
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Helpful answers
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Jul 29, 2016 5:33 PM in response to Zackary40by Malignance,Passcode on the iOS device. Unlock the device and try again.
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Jul 29, 2016 5:37 PM in response to Zackary40by elcpu,One somehow was set.
If you forgot the Passcode:
https://support.apple.com/en-us/HT204306
If you forgot the Apple ID Password: