Q: Iphone 6 plus touch is unresponsive

Hi,

I have a 128 GB gold iphone 6 plus. I dropped it recently and since then the touch has become unresponsive. I have tried everything from soft reset, hard reset, restore etc. The touch works intermittently without any particular pattern. What should i do? I bought it in July last year so over a year old.

Please help.

iPhone 6 Plus, iOS 9.0.2

Posted on Jul 29, 2016 1:59 AM

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Q: Iphone 6 plus touch is unresponsive

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by Ella Fitzgerald,

Ella Fitzgerald Jul 29, 2016 2:24 AM in response to jimmiejaz
Level 4 (1,603 points)

iPhone

Jul 29, 2016 2:24 AM in response to jimmiejaz

Hello, first, try these steps to fix the problem. If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
If touch is still unresponsive, you need to take your iPhone to the App store as it can be a hardware issue.
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Q: Iphone 6 plus touch is unresponsive

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by Ella Fitzgerald,

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