iTunes
Q: apple store can't connect to apple id server
My friend cannot connect to the iTunes Store. It keeps telling her she is not connected to the internet.
The errors are:
"Verification Failed. There was an error connecting to the Apple ID Server."
"iTunes could not connect to the iTunes store. Make sure your network connection is active and try again."
"iTunes hep is unavailable because your computer is not connected to the internet.
It stopped working 3 months ago.
She has tried the steps on this support page
If you can’t connect to the iTunes Store - Apple Support
She has a MicroSoft Clone with Windows 10.
Windows 10
Posted on Jul 29, 2016 4:11 AM