ipad freezed???
My ipad 2 is freezed. Even if i press lock and home button together for around 10 seconds it doesn`t show me anything instead of a black screen or apple logo please fix my problem
iPad 2, iOS 9.3.3
User profile for user:
erin_b1
User level:
Community Specialist
Hello Vicky_2002,
Thank you for using Apple Support Communities. It's my understanding your iPad isn't responding. I know how important it is to be able to use your iPad without issue. I am happy to help.
You've done a great job so far! Next I recommend trying to charge the iPad for about an hour. If the issue persists then you'll need to connect to iTunes on a Mac or PC. Please follow the steps in the section "If your device turns on but gets stuck during start up" of the article below:
If your iPhone, iPad, or iPod touch won't turn on
Have an amazing day!