glof
Level 1 (4 points)
iPhone

Q: segnale wifi debole ovunque iphone4

salve. Io ho un iphone 4 con iOS 7.1.2 comprato a dicembre 2013 e da circa 10 giorni con qualunque rete wifi persiste un problema riguardante il segnale, in quanto anche a 4 metri neanche dall' access point prende molto poco e spesso sparisce. non saprei proprio come mai, ho provato anche a raffreddarlo ma niente. Qualcuno sa aiutarmi? grazie mille.

iPhone 4, iOS 7.1.2

Posted on Jul 29, 2016 9:25 AM

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glof

Q: segnale wifi debole ovunque iphone4

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  • by elcpu,

    elcpu elcpu Jul 29, 2016 2:46 PM in response to glof
    Level 6 (15,946 points)
    Photos for Mac
    Jul 29, 2016 2:46 PM in response to glof

    Try the steps in this Apple article:

    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

  • by glof,

    glof glof Jul 31, 2016 1:48 PM in response to elcpu
    Level 1 (4 points)
    iPhone
    Jul 31, 2016 1:48 PM in response to elcpu

    thank you but I have just tried every of this options.

  • by elcpu,

    elcpu elcpu Jul 31, 2016 1:50 PM in response to glof
    Level 6 (15,946 points)
    Photos for Mac
    Jul 31, 2016 1:50 PM in response to glof

    Below is a User Tip about Wi-Fi issues. Suggest starting from the top and working down. Maybe one of them will help.

     

    1) Perform a Forced Restart:  Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

    2) Reset Network Settings:  Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

    3) Reboot Router/Modem:  Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band). Channels 1, 6 or 11 are recommended for the 2.4 band.

    4) Change to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

    5) Disable device prioritization on the router if this feature is available. Also disable any VPN apps and test Wi-Fi again.

    6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

    7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

    8) Backup and Restore the Device using iTunes (ask for additional for details if desired).

          https://support.apple.com/en-us/HT201252

    9) Go to an Apple Store for hardware evaluation.

     

    User Tip:  https://discussions.apple.com/docs/DOC-9892