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FaceTime :an error occurred during activation.

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MacBook Pro with Retina display, null

Posted on Jul 29, 2016 10:17 AM

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Posted on Nov 14, 2017 7:53 AM

For anyone who is struggling with this .

I don't know if this gonna work with you or not , But here is how i really fixed this after almost a day trying everything from internet



1 / Open KeyChain App (in LaunchPad )

2 / Search your account Name

3/ Delete everything in the filtered list (becareful to skip the one that you don't know , i recommand you tried to login using facetime or imessage first , then every keys that has the "date modified" field match your current time will related to Facetime or Imessage ) . These should be deleted

4/ Reopen Facetime or iMessage and login . (Deleted keys will be automatically generated)

5/ Enjoy

---

Let me know if this works for you ,

Feel free to ask me if you don't really understand my instruction

Hope this help , God Bless

6 replies
Question marked as Best reply

Nov 14, 2017 7:53 AM in response to cx chong

For anyone who is struggling with this .

I don't know if this gonna work with you or not , But here is how i really fixed this after almost a day trying everything from internet



1 / Open KeyChain App (in LaunchPad )

2 / Search your account Name

3/ Delete everything in the filtered list (becareful to skip the one that you don't know , i recommand you tried to login using facetime or imessage first , then every keys that has the "date modified" field match your current time will related to Facetime or Imessage ) . These should be deleted

4/ Reopen Facetime or iMessage and login . (Deleted keys will be automatically generated)

5/ Enjoy

---

Let me know if this works for you ,

Feel free to ask me if you don't really understand my instruction

Hope this help , God Bless

Jul 30, 2016 6:19 PM in response to cx chong

Hello cx chong,

Thank you for using Apple Support Communities.

I understand from your post that when you try to activate FaceTime you receive an error saying, "An error occurred during activation. Try again." I understand wanting to activate FaceTime.


If you notice this error on an iOS device, use this page to assist:

If you get an error when trying to activate iMessage or FaceTime


This page identifies how to approach troubleshooting this message when using FaceTime on a Mac:

FaceTime for Mac: Troubleshooting FaceTime

Be sure to use the section titled, "Activating FaceTime for Mac".


Best Regards

FaceTime :an error occurred during activation.

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