Q: I redeemed a gift card a while back and now I don't have the balance for it and when I try to redeem it I can't Because I already redeemed it. PLEASE HELP
I redeemed a gift card a while back and now I don't have the balance for it and when I try to redeem it I can't Because I already redeemed it. PLEASE HELP. If I can't get it then my 15 of birthday money are wasted. Also It says I previously had a gift card in my account but somehow all the balance is gone now when I didn't even buy anything!
iPhone 6 Plus, iOS 9.3.2, null
Posted on Jul 29, 2016 11:18 AM
A gift card can only be redeemed once, there is no need to try and redeem it again.
To see what, if any, balance you have remaining on the account that you redeemed it onto : See your iTunes credit balance - Apple Support
To see what you've bought on the account, and therefore potentially used some/all of it : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
Posted on Jul 29, 2016 11:16 AM