Q: Icloud

Dear sir/ Madam

I have a problem in my Iphone device that related to the iCloud Account

My iCloud account has been locked for security reasons and also I can not access my email address at all.

I have made another apple ID and signed in to the iTunes app store, then I have used the same password to signout the old ID but has not worked

Iam using " Iphone5" and "iOS 9.3.3" , its capacity is 16GB

This is the old ID "................@yahoo.com" it is not an email address it is just an ID, It seems that the "apple log in" uses that ID as an email, that is why i can not get the unlock link

The new Apple ID is".................@gmail.com"

It will be highly appreciated if you sort this issue out

Best Regards