Cannot logon to MacBook Air, Says Network accounts are unavailable?

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Level 1

4 points

Cannot logon to MacBook Air, Says Network accounts are unavailable?

I'm trying to get on to my MacBook Air laptop, which I have previously been on but not it won't let my logon. When I try to logon it shows that the "Network accounts are unavailable". I'm not sure what this means. My other devices including laptops and phones work fine on WiFi but this laptop is having issues. There is also no way I can access settings. The only screen I get when I turn to laptop on is the login screen which I cannot advance from. The login and password are also 100% correct. Not sure what to do. Thanks for any help.

MacBook Air

Posted on Jul 29, 2016 2:36 PM

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Answer 1

Barney-15E

Level 10

112,650 points

Jul 31, 2016 5:59 PM in response to DJCuite

Unless someone knows a way to fix the Network Login that has apparently been enabled, my only advice would be to create a new user account using one of these methods to create a new Admin user:

http://apple.stackexchange.com/questions/164331/i-dont-have-administrator-accoun t-on-my-mac

http://www.hackmac.org/tutorials/how-to-create-a-new-administrator-account/

Note that those two are the same process. Second has more details

Once you've created a new account, you can either try to fix the old account, or just transfer the data over.

Ask about the latter if you want to do that. I can't help with the former.

If nothing else, this may make the post visible to someone who knows how to fix the old account.

Was it ever bound to a Directory Server?

"network accounts are unavailable"

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