HT201351: What to do before selling or giving away your iPhone, iPad, or iPod touch

Learn about What to do before selling or giving away your iPhone, iPad, or iPod touch
damoutoors

Q: What do I need to when selling an iPhone that won't power up in order to remove my information?

What do I need to when selling an iPhone that won't power up in order to remove my information?

iPhone 6s Plus, iOS 9.3.3

Posted on Jul 29, 2016 3:07 PM

Close

Q: What do I need to when selling an iPhone that won't power up in order to remove my information?

  • All replies
  • Helpful answers

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jul 29, 2016 3:10 PM in response to damoutoors
    Level 8 (37,795 points)
    Mac OS X
    Jul 29, 2016 3:10 PM in response to damoutoors

    If it won't power up why would anyone buy it?

  • by Macology,Solvedanswer

    Macology Macology Jul 30, 2016 8:29 AM in response to damoutoors
    Level 2 (373 points)
    Desktops
    Jul 30, 2016 8:29 AM in response to damoutoors

    Hello,

     

    The only option to wipe an iPhone without having direct access to said iPhone is through iCloud and Find My iPhone. However, using Find My iPhone to wipe your device requires that your device is turned on and connected to a viable network. Since your phone does not turn on, there is no way for Find My iPhone to remotely access and wipe your device.

     

    Best of luck.