Hi,
I'm having an issue that after I watch a movie or a TV episode from icloud the memory on my iPad Pro is being used up. Now iTunes shows the iPad has over 50 GB free, but when under the About tab on Settings on the iPad it shows 2.7 GB free.
Does anyone know what is going on or how to free up the memory?
Thanks,
Sal
iMac, OS X El Capitan (10.11.6), iPhone 6s Plus, iPad Pro, Apple TV
I can't remember exactly how this worked but try this.
Go to the videos app and see if one of the movies has not completely ended. Play it all the way through to the end. Then see if it appears somewhere on the device, either in the videos app or in Settings>General>Storage & iCloud Usage>Storage>Manage Storage. Let the list of apps load. Tap on videos. You will see all of the movies that are on the iPad in the next window.
I know for certain that it used to work this way prior to iOS 9. Users were all under the impression that they were streaming the movie but they were actually downloading it to the device as it was being watched, but until the movie completely downloaded, it could not be detected as residing on the device and therefore could not be deleted.
I hope that King Penguin sees this discussion. I'm quite sure he would remember how this worked.
Is it possible that your iCloud Storage is 50 GBs and the actual storage on your iPad is 2.7 GBs of free data space.
Do you pay for extra iCloud storage space?
If your iPad actually has only 2.7 GBs of free storage space left on it, you really should try and gain more storage space.
Your iPad really should have more than 3 GBs of free data storage space left on it (at least between 3-6 GBs minimum).
Save/backup what you can off of your iPad to the latest iTunes on a computer, then remove some music you haven't listened to in awhile, remove unwanted photos/images, delete/remove unused apps, until you gain some additional space on your iPad.
It has been a while since I watched a movie this way, but are you sure that you aren't actually downloading the movies? I don't know if this changed in iOS 9, but it used to be that when you "streamed" a movie from iCloud, you were actually starting to download the movie and had to finish downloading the movie completely in order to erase it from the device. many people were under the impression that the movie was being streamed and the cloud icon gave them that impression. As far as I know, the movies were never being streamed. The cloud icon simply meant that the video was not on the device and once you tapped the cloud icon, it began to download.
I could be totally wrong about this, but that was always my experience when "streaming" iTunes purchased movies in the videos app. Have you checked to see if there is still evidence of it on your device either in the settings or the videos app?
Yeah,
You might be correct about iCloud downloading the movies or TV shows to the iPad as they are being watched.
It gives the impression that you are streaming the movie or TV show, but, in fact, the video content is, actually, being downloaded and stored to the iDevice.
I have never streamed movies or TV shows this way, but I vaguely remember another user, sometime back in early 2014, having this similar issue and finding out about iCloud, actually, redownloading and NOT streaming, the movie back to the iDevice.
It's the same way with the Music app wanting to store your music library to iCloud and you have to redownload itbback to your iDevice to get it back to be locally stored on your iDevice.
Good catch that!
So, the OP might have to make sure these are saved back to iCloud before deleting them off the iDevice.
This may just be temporary space used for buffering. If so, it will be released by iOS when needed. There's no command to delete temp files, as there is on computers.
Wow! Thanks for all the replies. As far as, iCloud Storage I had 200 GBs of storage, I just upgraded to 1 TB, but the iPad still shows I only have 4.3 GBs available of a Capacity of 113 GBs on the iPad. FYI, my iPhoto Library is over 103 GBs. Now iTunes shows there is over 84 GBs available/free. Under the "About" tab on the iPad it shows I have 252 songs, 444 videos and 17,448 photos on the iPad, even though I have iTunes Match and under "Photos & Camera", iCloud Photo Library is selected to upload and store the entire library in iCloud. My iTunes Music Library is over 211 GBs and my iTunes Movie Library is over 2.11 TBs.
I know with previous version of iOS when selecting a movie to watch it would download the movie to your device, but with iOS 9 it does not appear to be downloading, yet that is the effect that is evidently happening. When I check for the video/movie I have just watched it does not show up on the device or at least I have not been able to locate the movie.
This is getting very frustrating. Any suggestions would be greatly appreciated.
Thanks,
Sal
Thanks to everyone for your suggestions. Although none of the movies I streamed/watched through iCloud show up on my device I decided to select "Edit" from the Videos section on the iPad and I noticed the videos I had previously watched showed an "x" next to them, so I clicked on the "x" and selected the option to delete and presto the space was restored on the iPad. So evidently though it does not show up on the device it is actually downloading the programs/videos and you need to delete them after watching or you will run out of space.
Oh well, not sure if this is the best way to handle it, but I now show I have over 65 GBs available on the iPad.
Thanks,
Sal
Sal Serio wrote:
Thanks to everyone for your suggestions. Although none of the movies I streamed/watched through iCloud show up on my device I decided to select "Edit" from the Videos section on the iPad and I noticed the videos I had previously watched showed an "x" next to them, so I clicked on the "x" and selected the option to delete and presto the space was restored on the iPad.
This is what I was trying to say. If you saw them in the videos app, they were on the iPad. If they weren't, then deleting them would not have freed up space.
That is what I was asking here
Have you checked to see if there is still evidence of it on your device either in the settings or the videos app?
In any event, I glad that you got it all worked out.
Thanks Demo. That's just it. The video I have watched does not actually indicate it is stored on the device when I display all the videos because what I am seeing is my entire video library, (I have checked off "Show iTunes Purchases" under Videos in the Setting), with the "cloud" on each movie/video. But when I select the "edit" option on the device an "x" appears on each video that was previously watched and can now be deleted to free up the space. So you are definitely correct, the video is being downloaded, but it is not evident when displaying the videos on the device without selecting "edit".
FYI, when I display my movies on the device I am seeing over 600 movies to choose from.
Oh well, thanks for your help.
Videos that you stream from iTunes will become cached on your device to reduce buffering. The cache incidentally takes up about as much space as actually downloading the movie. If you have finished streaming a movie, make sure that you allow the stream to reach the actual end of the video (including the end credits) so that your cache will be reset and your storage space restored.
Best of luck to you
Memory being used up after streaming videos over wifi
