emeraldjade

Q: Photos app won't open, camera won't take photos, can't access photos from computer

When I launch the photos app it thinks for a few seconds before crashing. The camera app opens but you can't click anything, it wont take photos and you can't access the photos by clicking in the lower left corner. If any app, e.g. instagram, tries to access photos it freezes. Usually I am able to access my photos on the computer but my phone doesn't even show up in the device list.

I can't backup my phone onto my computer to restore it as itunes keeps telling me there is an error.

iPhone 6, iOS 9.3.3

Posted on Jul 30, 2016 4:09 AM

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Q: Photos app won't open, camera won't take photos, can't access photos from computer

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