HT201475: Upgrade to OS X El Capitan

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wickerwoman

Q: Time to install el capitan?

How long should it take to install El Capitan on a MacBook Pro 2011 with 8G, coming from Yosemite? The notice says it has 20 hours to go and then it switches to 1 day and 30 minutes, etc. Is this a normal notice? It's already been downloading for 1 1/2 hours and seems to be getting nowhere on the progress bar. And is it alright to do other things on puter during installation, or best left alone?

MacBook Pro with Retina display, iOS 9.3.3, using iOS 10.10.5

Posted on Jul 30, 2016 5:43 AM

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Q: Time to install el capitan?

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  • by James Brickley,Helpful

    James Brickley James Brickley Jul 30, 2016 6:15 AM in response to wickerwoman
    Level 2 (259 points)
    Jul 30, 2016 6:15 AM in response to wickerwoman

    Try cancelling it and restarting the download.  It should resume where it left off.  A reboot is safe as well.  If it gets stuck on Waiting, make sure you are logged into the App Store (maybe try signing out and back on) then click on Store menu and Check for Unfinished Downloads.  You can also open the Activity Monitor and kill the storeagent and/or storedownloadd process which might be hung.  Try Option Clicking the buttons there are options to cancel, etc. so you can restart the download. 

  • by Csound1,

    Csound1 Csound1 Jul 30, 2016 5:59 AM in response to wickerwoman
    Level 9 (50,086 points)
    Desktops
    Jul 30, 2016 5:59 AM in response to wickerwoman

    How fast is your internet connection, anything from 15 minutes to 15 days is possible.

  • by wickerwoman,Helpful

    wickerwoman wickerwoman Jul 30, 2016 6:18 AM in response to Csound1
    Level 1 (4 points)
    Mac OS X
    Jul 30, 2016 6:18 AM in response to Csound1

    My speed is:  download  1.91 Mbps  upload: 0.39 Mbps

     

    I am signed into the App store and all that, not getting any notices of Waiting, Activity Monitor is working fine too. Getting messages under the progress bar that says 6 days and 4 hours, then drops to 2 days and 2 hours, then 1 day 3 hours. Keeps bouncing all over the place, so guess best not to watch? But there's only 362 Mgb out of 6.2 GB installed after two hours, the counter is ticking away though and not stopped or hung up, so guess best just to be patient?

  • by wickerwoman,

    wickerwoman wickerwoman Jul 30, 2016 6:17 AM in response to James Brickley
    Level 1 (4 points)
    Mac OS X
    Jul 30, 2016 6:17 AM in response to James Brickley

    Thank you James for the suggestions. The only button I see by or around the install is "Pause," and everything seems to be going and not hung up. Guess my speed is most likely the problem.

  • by James Brickley,Solvedanswer

    James Brickley James Brickley Jul 30, 2016 6:22 AM in response to wickerwoman
    Level 2 (259 points)
    Jul 30, 2016 6:22 AM in response to wickerwoman

    Oh... Yeah that's a very slow connection.  Sounds like the speed goes up and down over time from the results you are witnessing.  The ETA is merely an estimate and will fluctuate. 

     

    Any chance you could go somewhere with a faster wifi connection?

     

    Here is my speed:

    Download: 112.99 Mbps / Upload: 12.57 Mbps

  • by Csound1,

    Csound1 Csound1 Jul 30, 2016 6:24 AM in response to wickerwoman
    Level 9 (50,086 points)
    Desktops
    Jul 30, 2016 6:24 AM in response to wickerwoman

    1.9 is a very slow speed, your ISP may be having issues maintaining a connection. Restart and if that does not help contact your provider.

  • by wickerwoman,

    wickerwoman wickerwoman Jul 30, 2016 6:27 AM in response to James Brickley
    Level 1 (4 points)
    Mac OS X
    Jul 30, 2016 6:27 AM in response to James Brickley

    Oh that's just too funny! The speed comparisons are like the tortoise and the hare! Yikes, is my connection slow! I'm out here in the country, but might be able to go into town to do the download where speed is much better. Thanks for the suggestion, especially since I have a MacBook Pro laptop and not desktop, that's possible.

  • by Csound1,

    Csound1 Csound1 Jul 30, 2016 6:30 AM in response to wickerwoman
    Level 9 (50,086 points)
    Desktops
    Jul 30, 2016 6:30 AM in response to wickerwoman

    Your computer type is nothing to do with this, you have a very poor internet connection before it is connected to anything

  • by James Brickley,

    James Brickley James Brickley Jul 30, 2016 6:32 AM in response to Csound1
    Level 2 (259 points)
    Jul 30, 2016 6:32 AM in response to Csound1

    Well it's a lot easier to carry a MacBook Pro into town than an iMac or Mac Pro that's for sure!  ;-) 

  • by Csound1,

    Csound1 Csound1 Jul 30, 2016 6:34 AM in response to James Brickley
    Level 9 (50,086 points)
    Desktops
    Jul 30, 2016 6:34 AM in response to James Brickley

    Yes, portables are portable.

  • by James Brickley,

    James Brickley James Brickley Jul 30, 2016 6:36 AM in response to Csound1
    Level 2 (259 points)
    Jul 30, 2016 6:36 AM in response to Csound1

    Rural locations frequently have terrible Internet, houses are spread out with many acres of land between them.  It's cost prohibitive for an ISP to run data lines in most of these communities, cable TV may not even be an option.  This might be her only option for Internet at her home.  In some areas there might be an ISP with line of sight wireless that can be remarkably good.  They build a mesh network and typically offer property owners with a silo, tower, steeple, or other high altitude structure a free Internet connection if they can mount antenna's and repeaters on the structure.  

  • by Csound1,

    Csound1 Csound1 Jul 30, 2016 6:37 AM in response to James Brickley
    Level 9 (50,086 points)
    Desktops
    Jul 30, 2016 6:37 AM in response to James Brickley

    I live in a rural area thanks.

  • by wickerwoman,

    wickerwoman wickerwoman Jul 30, 2016 7:06 AM in response to James Brickley
    Level 1 (4 points)
    Mac OS X
    Jul 30, 2016 7:06 AM in response to James Brickley

    That's what I have here James, line of sight or what they call "radio wave" ISP that has the repeater signal coming from a silo one mile away as the crow flies. I pay $50 a month, which was so much better than satellite at $70 and went down all the time, and of course, dial-up. This is the only thing available in this area, 10 miles from the nearest town.  I think I just might take my laptop into town and use the wi-fi there where connection speeds are much better. Thanks again!