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ejcii Author

Level 1

66 points

Can't update AMD driver on Bootcamp

Hi guys,

I have been experiencing a really annoying problem for a really long time now. I have been trying to update my AMD graphics card driver in Bootcamp for months now, only to receive the same error over and over again. See the screenshot below:

Specs:

MacBook Pro Retina 15" - Late 2015

AMD Radeon R9 M370X

Running Windows 10 Pro (64 bit version) - installing the latest updates as I write this, but no previous update has resolved this issue

Ps: Bootcamp is also up to date, I have ran the Apple Update software several times and the only thing that isn't installed is iTunes and iCloud Photos, which I don't see how those could resolve a graphics card driver issue.

I hope someone has the answer to this, I would really appreciate some help!

Cheers,

MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan (10.11.6)

Posted on Jul 30, 2016 6:06 AM

Best reply

JakeyD68

Level 1

4 points

Posted on Aug 14, 2017 3:07 PM

Apple - Please update your drivers to the latest version provided by AMD as the current graphics update is incompatible with most new graphics intense programs and the latest games! - Please contact AMD and get their update compatible with the below;

MacBook Pro Retina 15" - Late 2015

AMD Radeon R9 M370X

Windows 10 Pro - 64bit

Kind regards,

Jake

View in context

91 replies

Oct 11, 2016 5:32 AM in response to skorolev

It would be nice if they were later but AMD don't seem to bothered about keeping up to date for Bootcamp. At least we have Crimson and I am not sure if any update it required anyway. If it ain't broke don't fix it! 😉

Oct 11, 2016 5:35 AM in response to Loner T

Yes I agree. Everything works fine so I am more than happy. I get phenomenal game performance gaming on my nMac Pro in Windows 10 better than most PC users except for the extreme gamers I suspect. >60 f.p.s. at 2560 x 1440 isn't too shabby in GTA V 🙂

skorolev

Level 1

21 points

Oct 11, 2016 5:35 AM in response to Loner T

on my iMac 5k r9 m390 not work this driver, error 43. Let it be not the latest version, but that worked.

Loner T

Level 9

59,471 points

Oct 11, 2016 5:37 AM in response to skorolev

Can you install the Apple BC version and disable Windows Updates for this specific driver?

Loner T

Level 9

59,471 points

Oct 11, 2016 5:39 AM in response to Digitalclips

Digitalclips wrote:

If it ain't broke don't fix it! 😉

In many cases, stability is preferred over 'bleeding' edge. 😉

skorolev

Level 1

21 points

Oct 11, 2016 5:45 AM in response to Loner T

fresh install windows in mac os Boot Camp Assistant, after ferst reboot - disable internet, after finish install Windows, error 43.

Oct 11, 2016 5:47 AM in response to Loner T

I used the drivers from ADM as per link I posted earlier and yes I can toggle of auto updates (in fact I had to as it wouldn't stop downloading genuine Windows versions that don't work). I also tested using Apple Software Updates on another Windows boot disk (note it can take multiple updates before it ever gets to the drivers if you haven't run it for a few months) and it installs the exact same AMD drivers. BTW I have to boot to Boot Camp on external USB3 SSDs as nMac Pro has such a small internal SSD. If you do a search on in Windows for 'AMD' you can access the AMD control panel and stick on the task bar for easy access. You can now add games to this so they can be configured on a game by game basis, e.g. some cannot use Catalyst with dual GPUs and so on.

Oct 11, 2016 5:50 AM in response to Loner T

Amen. That said I am an Apple Developer and spend half my life running bleeding edge macOS betas but then I feel a lot safer there than in Windows World! 🙂

Loner T

Level 9

59,471 points

Oct 11, 2016 6:04 AM in response to skorolev

skorolev wrote:

fresh install windows in mac os Boot Camp Assistant, after ferst reboot - disable internet, after finish install Windows, error 43.

There are significant differences between the FirePro and the Radeons. Remove Windows, re-install and on the screen before you choose the Windows partition, disconnect all network connections physically. Do not use Wireless networks. Test the Mac as standalone, create a System Restore point. There is an Apple Update for the AMD 2xx/3xx which does fix some crashing issues. Does the AMD driver recover after error 43?

Loner T

Level 9

59,471 points

Oct 11, 2016 6:06 AM in response to Digitalclips

Digitalclips wrote:

Amen. That said I am an Apple Developer and spend half my life running bleeding edge macOS betas but then I feel a lot safer there than in Windows World! 🙂

I run all betas on a standalone, non-critical set of Macs and not touch others with such updates for at least 6+ months. Sometimes, beta-testing issues do not get addressed in a GA release.

skorolev

Level 1

21 points

Oct 11, 2016 10:04 AM in response to Loner T

restore disk to a single volume, download windows 10 iso 64x on http://microsoft.com/ after downloading windows support software BCa disconnect all network, fresh install windows 10 - error 43, windows stopped this device.

Oct 11, 2016 10:07 AM in response to skorolev

I have had similar issues with internal drive and using Boot Camp installer. I've never had one single problem installing Windows on an external USB drive from within Parallels using free WintoUSB. I must have created dozens of bootable Windows disks by now.

Tra66i

Level 1

4 points

Oct 25, 2016 1:25 PM in response to ejcii

Please Apple can't you see that so many people request more up to date versions of AMD drivers for bootcamp?

We all spend a lot of money on our fancy macs and I am sure that updated drivers (once in a while) is not to much to ask for. Please do something!

@Loner T: it seems that you work for Apple. Can't you do something internally?

Loner T

Level 9

59,471 points

Oct 25, 2016 1:46 PM in response to Tra66i

Tra66i wrote:

Please Apple can't you see that so many people request more up to date versions of AMD drivers for bootcamp?

We all spend a lot of money on our fancy macs and I am sure that updated drivers (once in a while) is not to much to ask for. Please do something!

The closest you can come to influencing Apple is using Product Feedback - https://www.apple.com/feedback/ .

@Loner T: it seems that you work for Apple. Can't you do something internally?

I do not work for Apple. However, I can provide feedback and create developer requests for Apple Engineering. Product Updates are a different matter.

ejcii Author

Level 1

66 points

Oct 29, 2016 3:56 PM in response to ejcii

So I've been alright running the old version of the AMD driver for now.

But today I bought and downloaded Battlefield 1 and it gives me the following error:

I am of course running the latest version that is Apple approved or whatever.. Is there seriously nothing to do about this? Did I just waste my money on a game my laptop should be able to run just fine but won't work because AMD and Apple are being childish brats? 😕

Can't update AMD driver on Bootcamp