Hi. I have a desktop Mac using OSx Yosemite 10.10.5. I try to open a photo in preview so that I can duplicate and resize it, that's all. Most times I can open the photo, duplicate it, apply the new sizes and resolution and then save. That's when the spinning wheel starts turning and I can go no further. I have to force quite preview and nothing has been saved. I've only had the Mac a few months. What can I do????
iMac, OS X Yosemite (10.10.5)
Do a backup.
Quit Preview.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Remove the following. You may not find them all. Restart and test.
Containers/com.apple.Preview
Containers/com.apple.quicklook.ui.helper
Preferences/com.apple.Preview.LSSharedFileList.plist
Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
Saved Application State/com.apple.Preview.savedState
Credit Linc Davis for this solution.
Preview crashing/hanging
