Preview crashing/hanging

Hi. I have a desktop Mac using OSx Yosemite 10.10.5. I try to open a photo in preview so that I can duplicate and resize it, that's all. Most times I can open the photo, duplicate it, apply the new sizes and resolution and then save. That's when the spinning wheel starts turning and I can go no further. I have to force quite preview and nothing has been saved. I've only had the Mac a few months. What can I do????

iMac, OS X Yosemite (10.10.5)

Posted on Jul 30, 2016 6:35 AM

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1 reply

Jul 30, 2016 11:29 AM in response to Janiegel

Do a backup.


Quit Preview.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Remove the following. You may not find them all. Restart and test.

Containers/com.apple.Preview


Containers/com.apple.quicklook.ui.helper


Preferences/com.apple.Preview.LSSharedFileList.plist

Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist


Saved Application State/com.apple.Preview.savedState


Credit Linc Davis for this solution.

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Preview crashing/hanging

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