Wendywoo13

Q: Help with unblocking my 5s

Hi, I bought my handset last year and statyed with my network, Virgin Mobile and kept my number. I have decided to swap networks, and have cancelled with Virgin. Went to get a new sim card today, but the Carphonewarehouse say that Virgin need to unblock my phone. Tried that, but Virgin (three phone calls!) insist that my phone is not registered with them and to go back to Carphonewarehoue - three visits later, still no joy. Can Apple unblock the phone for me? Being driven to distraction! Anyone know the answer?

Posted on Jul 30, 2016 8:42 AM

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Q: Help with unblocking my 5s

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