macbook pro freezes when mouse stops

ok I finally fixed mine! 1 month of not working!
i have Macbook Pro (Retina, 15-inch, Mid 2015) Running 10.12.6

same problems, when I boot up if i stopped moving my mouse for more than a few seconds it would completely freeze and would require a hard reboot. Tried updating OS. didnt do anything. the temporary fix was to play a video in the background before the computer froze. once the video was playing it would work for a bit but have random black out screens.

found one post that said something about a possible logical board problem and one person that fixed it by a loose cable inside.

I do remember dropping it right before it had some trouble.

just opened up the computer today and noticed a bunch of dust in the fans so i air dusted everything and looked around for any loose connections but everything looked good. I put it back together and when I booted it up it worked perfectly again.!! no idea if it was the dust or something else but pretty much the only thing i did was the air dusting.

Hope it helps!

mblas49 wrote:

I've troubleshooted it all the way down to a clean install of El Capitan 10.11.6 but even after the clean install it still does the same thing.

It would help more if you listed what you tried already, we can't look into your mind. But run Diagnostics for a start.

Apple diagnostics is not as comprehensive as the proprietary software they use at the Apple Store, but it may pick up something. Depending on the age of your system, you will use one or the other.

https://support.apple.com/en-us/HT202731

Diagnostics - Apple Support

Apple Hardware Test

https://support.apple.com/en-us/HT201257

mblas49 wrote:

Reset NVRAM/PRAM & SMC, Disk utility First Aid and disk repair from recovery mode. Reinstalled El Capitan from recovery mode.

Thanks, that helps.

Let's rule out software. Please download and run EtreCheck, (if you can keep you Mac running for about 2 minutes.) It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

The log looks great! It doesn't look like software. And we can skip DiskUtility, First Aid. You've been there, done that.

At this point I'd suggest taking your MBP into to an Apple Store and having them run a free diagnostic. Make an appointment with an Apple Genius, who can run further diagnostics and pin point what's wrong.

http://www.apple.com/retail/geniusbar/

Try rebuilding the Spotlight index. Indexing is associated with mds which is using to much CPU

Rebuild the Spotlight index on your Mac - Apple Support

Could you solve this problem? I have exactly the same problem.

is here any advise you can give?

I have been experiencing the same issue on my 15" MBP running 10.10.5.

It will work perfectly fine as long as i keep moving the trackpad. I couldn't believe it at first but continued to test to make sure that the trackpad movement was what would keep it running somehow.

Have you been able to fix it yet?

I forgot to mention that I have the same issue as you but the machine does not freeze in safe mode, even if i stop moving the trackpad.

tried all disk first aids, havent reinstalled yet, since it doesnt happen in safe mode.
cant figure out where to start as far as what could relate to the trackpad and the OS in this way,

sooo stumped

I cant believe it. I will have to do the same. I am in South America and travelling to Copenhagen for 5 days. Does anyone have this problem in Europe and do you think it's possible to have the computer repair in a couple of days in Denmark?