bucksterm
Level 1 (4 points)
iPhone

Q: I can't remember the answers to my security questions and am not given the option to reset, please help!

I can't remember the answers to my security questions and am not given the option to reset, what do I do?

iPhone 6, iOS 9.3.3

Posted on Jul 30, 2016 5:51 PM

by macjack,Apple recommended
macjack macjack
Level 9 (55,709 points)
Mac OS X
A:

Reset security questions

https://support.apple.com/en-us/HT201485

Learn how to add, change, or delete the different types of email addresses that you can use with your Apple ID account.

Posted on Jul 30, 2016 5:54 PM

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bucksterm

Q: I can't remember the answers to my security questions and am not given the option to reset, please help!

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  • Helpful answers

  • by macjack,Apple recommended

    macjack macjack Jul 30, 2016 5:54 PM in response to bucksterm
    Level 9 (55,709 points)
    Mac OS X
    Jul 30, 2016 5:54 PM in response to bucksterm

    Reset security questions

    https://support.apple.com/en-us/HT201485

    Learn how to add, change, or delete the different types of email addresses that you can use with your Apple ID account.

  • by syed_milad,

    syed_milad syed_milad Jul 30, 2016 6:04 PM in response to bucksterm
    Level 1 (67 points)
    iPhone
    Jul 30, 2016 6:04 PM in response to bucksterm

    Hello,
    1. are you able to log in your appleid account ?

    2. try different browser.

     

    if not then:

    1. Call apple care

    2. They will ask you 3 security questions that you provided while opening that apple id.

    3. They will also ask your Credit card information (if you have any on your account)

    4. They will ask your Temporary Support Pin ( if you cannot login to your appleid, you are not able to provide that)

    You have to give at least 2 correct information about your Appleid. Then they will help you out for sure.

     

    Thanks