iPad
Q: Activation lock
Hi, looking for advice please.
My son has had his iPad for at least 3 years now, it was purchased brand new from a reputable seller. Suddenly last week while we were on holiday the Activation Lock screen came on and he was unable to use the iPad because I couldn't get onto iTunes as my laptop was at home rendering his iPad useless. We returned home, I connected to iTunes and entered the ID and password and all was well. Now, the same issue is occurring after about 30 minutes of use, can someone please tell me what the problem is and how I can rectify it?
The purpose of buying the iPad was to keep him occupied on long flights etc, it's useless to him if it needs activated every 30 minutes.
Thanks in advance!
Posted on Jul 31, 2016 2:30 AM