Q: Apple Watch- Refund

(removed, as posted in error)

I'm afraid that no-one here can assist you, beyond noting that mymac's terms state that they do not provide refunds or replacements if you change your mind.

See under "e. Returns and Refunds": http://mymac.com.au/terms

As you did not buy your watch directly from Apple, Apple's own Standard Return Policy does not apply.

Apple's policy on refunds applies to products purchased directly from Apple.

Did you purchase it directly from Apple, or from another retailer?

The watch was purchased from a reseller - hence my earlier reply, referring them to mymac / My Mac's policy:

sikoog wrote:

 

I bought Apple Watch from My Mac Fed Square Melbourne.

Sorry you dont like the watch. But dont people do their 'homework' before they buy an expensive gadget ? I'm stunned people dont realise you have to charge the watch up so much etc. Plenty of websites telling you about battery life and that, sorry dont mean to be rude but i'm just surprised.

Plus Apples policies aren't applicable at other stores, would be crazy if'store A' would have to do exactly what all their brands say on their websites.

If you do have to charge it up twice a day it might be worth trying to get a replacement from that shop as its well known the battery lasts a day but i havent heard many people to charge it up twice a day.

Battery life varies depending on use and other factors.

In tests, for example, Apple achieved 18 hours of battery life with the following usage: 90 time checks, 90 notifications, 45 minutes of app use and a 30-minute workout with music playback from Apple Watch via Bluetooth. Other examples of battery life under different usage are available here:

• http://www.apple.com/watch/battery.html

If your watch is experiencing shorter battery life than Apple's examples suggest that you should expect and/or your iPhone is experiencing significantly shorter battery life, try the following steps, which have helped to resolve battery life issues for some users:

• If you have not yet done so, update both your iPhone and watch to the latest software, starting with your iPhone:
  • Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
  • Update the software on your Apple Watch - Apple Support

• Check that both Bluetooth and Wi-Fi are enabled on your iPhone:
  • Settings > Bluetooth and Settings > Wi-Fi.
  • For the best performance and the most power-efficient communication between your devices, keep both Bluetooth and Wi-Fi permanently enabled on your iPhone.

• Close all open apps on your iPhone and then restart both devices:
  • On your iPhone: double-click the Home button, then swipe up on each app preview to close it;
  • Turn both devices off together, then restart your iPhone first;
    • To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.
    • To turn it back on: press and hold the side button until you see the Apple logo.

• Check whether there is a workout in progress (whether active or paused) within the Workout app on your watch. If there is, end the activity.
  • Use the Workout app on your Apple Watch - Apple Support

• If you have ever previously used any third-party fitness tracking apps (such as Strava) to record workouts on your watch:
  • On your watch: check whether there is presently a paused activity within any of those apps. If there is, end that activity from within that app on your watch (not on your iPhone).
  • If in doubt, it may help to remove the third-party fitness app from your watch:
    • On your iPhone, in the Watch app, go to: My Watch > scroll down and tap on the app name > turn off Show App on Apple Watch.

• Unpair and re-pair your watch:
  • The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app. When setting it up again, choose to Restore from Backup. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
  • Unpair your Apple Watch and iPhone - Apple Support
  • Set up your Apple Watch - Apple Support

• Under earlier software versions, some users reported experiencing battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:
  • Archive your Exchange Calendar for all items before today.
  • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
  • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
  • Check your Exchange Calendar for errors.

• Finally, it may help to remove all third-party apps from your watch and then monitor battery performance after adding them back, one at a time. The same applies in respect of watch face complications.

Having tried the previous steps, if your watch continues to experience significantly shorter battery life than Apple's examples suggest you should expect, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch checked under warranty, if recommended by Apple:

• Contact - Official Apple Support
• https://twitter.com/applesupport
• http://www.apple.com/retail/geniusbar/

More information:

http://www.apple.com/watch/battery.html

You may find it most convenient to charge your watch nightly, overnight. The watch uses Lithium-ion batteries, which can be charged whenever you want, so the battery will not suffer any harm from regular charging (there is also no need to let the battery discharge fully first, nor any benefit to be gained from this):

• Check your battery and charge your Apple Watch - Apple Support
• Keep Apple Watch within acceptable operating temperatures - Apple Support

You may wish to submit feedback to Apple here:

https://www.apple.com/feedback/watch.html

You're most welcome.