HT201422: If you get an error when trying to activate iMessage or FaceTime

Learn about If you get an error when trying to activate iMessage or FaceTime
Maskin76

Q: Getting error message on childs ipod that says there e-mail is already in use after software update

Getting error message on childs ipod that says there e-mail is already in use after software update

Posted on Jul 31, 2016 5:21 AM

Close

Q: Getting error message on childs ipod that says there e-mail is already in use after software update

  • All replies
  • Helpful answers

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jul 31, 2016 9:14 AM in response to Maskin76
    Level 4 (2,820 points)
    Apple TV
    Jul 31, 2016 9:14 AM in response to Maskin76

    Could you explain a little bit more? Which software update? What are you doing when you see this message? Maybe you just need to logout of whatever and log back in, but it's hard to say with no data. Habe you tried rebooting the device?