Q: Random Reboots Macmini 5,2 2011
I have a Mac Mini 2011 5,2 that's started to reboot several times a day.
It's set to restart after power failure, so I am wondering whether I am actually seeing power supply failure.
I have tried booting off an external drive with a completely clean install (same OS: 10.11.6) and leaving it, but the reboots keep coming.
I have also tried resetting PRAM and PMU, but this changes nothing.
The only crashlogs left behind are from Crashplan, but I am assured (by Crashplan support) that these are artefacts of the crash rather than Crashplan being the cause. I believe this is borne out by the following lines from this morning's log:
Powerstats for: CrashPlanService [56] thread 0x2d4e
UUID: XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX
Start time: 2016-07-31 02:58:40 +0100
End time: 2016-07-31 03:00:24 +0100
Parent: launchd
(Although it should not change anything) I've done a clean install on the internal HD, and nothing changes.
I've run TechTool diagnostics on all the HDDs and RAM and nothing shows up as problematic.
I've also run EtreCheck (results below) and I can't see anything obvious.
My suspicion is that the power supply rather than the motherboard is due to everything behaving absolutely normally when I am actively using the machine. Strangely, I haven't encountered a reboot when I've actually been using it.
Any thoughts would be appreciated.
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-31 14:17:44
Download EtreCheck from https://etrecheck.com
Runtime 2:49
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Computer is restarting
Mac mini (Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
Mac mini - model: Macmini5,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6630M - VRAM: 256 MB
VGA Display 1600 x 1200 @ 60 Hz
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Mini HD (disk0s2) / : 499.76 GB (364.30 GB free)
LaCie LaCie Storage 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Media Clone (disk1s2) /Volumes/Media Clone : 1.00 TB (223.96 GB free)
oTarget (disk1s3) /Volumes/oTarget : 490.00 GB (355.87 GB free)
disk1s4 (disk1s4) <not mounted> : 509.79 GB
LaCie LaCie Hard Drive FW&USB 1 TB
disk3s1 (disk3s1) <not mounted> : 32 KB
disk3s2 (disk3s2) <not mounted> : 66 KB
disk3s3 (disk3s3) <not mounted> : 66 KB
disk3s4 (disk3s4) <not mounted> : 115 KB
Media (disk3s6) /Volumes/Media : 1.00 TB (223.92 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Library/LaunchDaemons/uk.co.canimaansoftware.ClamXavHelper.plist
/Library/PrivilegedHelperTools/uk.co.canimaansoftware.ClamXavHelper /Library/PrivilegedHelperTools/uk.co.canimaansoftware.ClamXavHelper
/Library/LaunchDaemons/uk.co.canimaansoftware.ClamXavHelperUpdater.plist
/Library/PrivilegedHelperTools/uk.co.canimaansoftware.ClamXavHelperUpdater /Library/PrivilegedHelperTools/uk.co.canimaansoftware.ClamXavHelperUpdater
~/Library/LaunchAgents/uk.co.canimaansoftware.clamxav.UninstallWatcher.plist
/usr/bin/open /usr/local/clamXav/bin/UninstallClamXav.app
3 unknown files found. [Check files]
/Applications/TechTool Pro 8.app
[not loaded] com.micromat.driver.spdKernel (1.0 - SDK 10.11 - 2016-07-02) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.8 - 2016-07-02) [Support]
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (3.6.4 - SDK 10.8 - 2016-07-22) [Support]
[not loaded] 8 Apple tasks
[loaded] 165 Apple tasks
[running] 65 Apple tasks
[not loaded] 41 Apple tasks
[loaded] 168 Apple tasks
[running] 82 Apple tasks
[running] at.obdev.LittleSnitchUIAgent.plist (2016-07-20) [Support]
[not loaded] com.maintain.LogOut.plist (2013-10-16) [Support]
[not loaded] com.maintain.PurgeInactiveMemory.plist (2013-10-16) [Support]
[not loaded] com.maintain.Restart.plist (2013-10-16) [Support]
[not loaded] com.maintain.ShutDown.plist (2013-10-16) [Support]
[not loaded] com.maintain.Sleep.plist (2013-10-16) [Support]
[running] com.maintain.SystemEvents.plist (2013-10-16) [Support]
[running] com.micromat.TechToolProAgent.plist (2016-07-02) [Support]
[running] at.obdev.littlesnitchd.plist (2016-07-20) [Support]
[loaded] com.apple.installer.osmessagetracing.plist
[running] com.bombich.ccchelper.plist (2014-10-08) [Support]
[running] com.crashplan.engine.plist (2016-07-19) [Support]
[loaded] com.maintain.CocktailScheduler.plist (2016-07-02) [Support]
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (2013-10-16) [Support]
[running] com.micromat.TechToolProDaemon.plist (2016-07-02) [Support]
[not loaded] com.oracle.JavaInstallHelper.plist (2016-07-16) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist (2016-07-13) [Support]
[loaded] com.peterborgapps.LingonX2Helper.plist (2016-07-13) [Support]
[loaded] com.rogueamoeba.instanton-agent.plist (2015-06-24) [Support]
[not loaded] org.macosforge.xquartz.privileged_startx.plist (2016-07-13) [Support]
[loaded] uk.co.canimaansoftware.ClamXavHelper.plist (2016-07-17) [Support]
[loaded] uk.co.canimaansoftware.ClamXavHelperUpdater.plist (2016-07-17) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-29) [Support]
[loaded] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (2016-07-31) [Support]
[loaded] uk.co.canimaansoftware.clamxav.freshclam.plist (2016-07-29) [Support]
Magnet Application (/Applications/Magnet.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
OneDrive Application Hidden (/Applications/OneDrive.app)
BitTorrent Sync Application Hidden (/Applications/BitTorrent Sync.app)
Air Video Server HD Application Hidden (/Applications/Air Video Server HD.app)
CCC User Agent Application Hidden (/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Airfoil Satellite Application Hidden (/Applications/Airfoil Satellite.app)
CrashPlan menu bar Application Hidden (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
ClamXav Sentry Application Hidden (/Applications/ClamXav.app/Contents/Resources/ClamXav Sentry.app)
[running] com.bittorrent.Sync.23392
[running] com.bombich.cccuseragent.63392
[running] com.code42.b42menuextra.78752
[running] com.crowdcafe.windowmagnet.35872
[running] com.etresoft.EtreCheck.333152
[running] com.getdropbox.dropbox.27552
[running] com.inmethod.AirVideoServerHD.19872
[running] com.rogueamoeba.AirfoilSpeakers.20192
[running] uk.co.canimaansoftware.clamxav.154272
[loaded] 421 Apple tasks
[running] 173 Apple tasks
Default Browser: 601 - SDK 10.11 (2016-07-09)
QuickTime Plugin: 7.7.3 (2016-07-09)
JavaAppletPlugin: Java 8 Update 66 build 17 (2015-11-20) Check version
3rd Party Preference Panes: ⓘ
Java (2015-11-20) [Support]
MusicManager (2015-11-17) [Support]
TechTool Protection (2016-07-02) [Support]
Time Machine not configured!
75% Finder
11% WindowServer
8% ScreensharingAgent
5% kernel_task
2% screensharingd
784 MB kernel_task
197 MB Dropbox
139 MB Finder
123 MB CVMCompiler(2)
123 MB Console
Virtual Memory Information: ⓘ
1.71 GB Free RAM
6.29 GB Used RAM (1.24 GB Cached)
0 B Swap Used
Jul 31, 2016, 02:10:57 PM Self test - passed
Jul 31, 2016, 03:00:48 AM /Library/Logs/DiagnosticReports/CrashPlanService_2016-07-31-030048_[redacted].c pu_resource.diag [Details]
/Applications/CrashPlan.app/Contents/MacOS/CrashPlanService
Jul 31, 2016, 02:05:03 AM /Library/Logs/DiagnosticReports/CrashPlanService_2016-07-31-020503_[redacted].c pu_resource.diag [Details]
Jul 31, 2016, 12:30:29 AM /Library/Logs/DiagnosticReports/CrashPlanService_2016-07-31-003029_[redacted].c pu_resource.diag [Details]
Jul 29, 2016, 04:37:54 PM /Library/Logs/DiagnosticReports/CrashPlanService_2016-07-29-163754_[redacted].c pu_resource.diag [Details]
Jul 29, 2016, 02:33:08 PM /Library/Logs/DiagnosticReports/OneDrive_2016-07-29-143308_[redacted].cpu_resou rce.diag [Details]
/Applications/OneDrive.app/Contents/MacOS/OneDrive
Posted on Jul 31, 2016 6:39 AM