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mahananda

Q: how to get my forgotten administrative user name and password? from macbook pro.

please help me to find or reset user admistrative name and password for macbook pro.

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Jul 31, 2016 4:21 PM

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Q: how to get my forgotten administrative user name and password? from macbook pro.

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  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Jul 31, 2016 4:22 PM in response to mahananda
    Level 10 (119,511 points)
    Apple Watch
    Jul 31, 2016 4:22 PM in response to mahananda

    Hi,

     

    Follow the instructions in this support article >  Change or reset the password of an OS X user account - Apple Support

  • by dominic23,

    dominic23 dominic23 Aug 2, 2016 1:10 PM in response to mahananda
    Level 8 (41,450 points)
    Mac OS X
    Aug 2, 2016 1:10 PM in response to mahananda

       Find the user account name and reset password

     

    OS X 10.7 Lion,10.8 Mountain Lion,10.9 Yosemite, 10.10 Yosemite and 10.11 El Capitan

     

    Shutdown the computer.

    Start the computer,then press and hold down command and R keys to start into recovery partition.

    When you see the Apple logo, release the keys.

    Wait until  OS X Utilities window shows up.

     

    Move the mouse pointer to the menubar at the very top of the screen, click "Utilities” and then select "Terminal"

    from the dropdown.

     

    Terminal window will appear.

    Type in   resetpassword   and press enter on the keyboard.

     

    Reset Password Utility window will open.

    Quit Terminal.

     

    Select Macintosh HD, if not already.

     

    Click inside the pop-up box under “Select user account”.

    Pop-up should show account names. Write it down.

     

    Reset password

     

    Select the user account from the popup menu box under “Select user account”.

     

    Enter a new password.

    Re-enter the new password for the user.

    Enter a hint.

    Click the "Save" button.

     

     

    Click  in the menubar and select Restart.

    Log in.

     

    When Keychain dialog box appears, select “Create New Keychain”.