riz - iphone user
Level 1 (12 points)
iPhone

Q: How to get older backup in iTunes

Hi.

I just buy a new iPhone 6. Before that, I have back up my iPhone to my laptop. When I wanted to back up my iPhone I can't back up my phone on this computer. When I go to Preference>Devices, the last date I back up is there. The problem is in the middle of the line, there is a padlock icon. When iright click it nothing happened. How I am going to get my older backup. Help me.

 

iTunes-back up.jpg

iPhone 6, iOS 9.3.1

Posted on Jul 31, 2016 10:03 PM

by sberman,Apple recommended
sberman sberman
Level 8 (38,718 points)
A:

That padlock signifies your iTunes backup was encrypted when it was created.  This explains:

 

About encrypted backups in iTunes - Apple Support

 

You will have to remember that encryption password, or you will have issues.  See the lower part of the above article if you cannot remember the password.

Posted on Jul 31, 2016 10:42 PM

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riz - iphone user

Q: How to get older backup in iTunes

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  • Helpful answers

  • by sberman,Apple recommended

    sberman sberman Jul 31, 2016 10:42 PM in response to riz - iphone user
    Level 8 (38,718 points)
    Jul 31, 2016 10:42 PM in response to riz - iphone user

    That padlock signifies your iTunes backup was encrypted when it was created.  This explains:

     

    About encrypted backups in iTunes - Apple Support

     

    You will have to remember that encryption password, or you will have issues.  See the lower part of the above article if you cannot remember the password.

  • by riz - iphone user,

    riz - iphone user riz - iphone user Aug 1, 2016 4:02 AM in response to sberman
    Level 1 (12 points)
    iPhone
    Aug 1, 2016 4:02 AM in response to sberman

    The bottom of the article say that i can use older iTunes. What is the method to get the older iTunes.

    Thanks sberman.

  • by sberman,

    sberman sberman Aug 1, 2016 10:24 AM in response to riz - iphone user
    Level 8 (38,718 points)
    Aug 1, 2016 10:24 AM in response to riz - iphone user

    There is exactly one backup shown in your screen shot. It was created July 17. It is encrypted.

     

    There is no other backup. If there were, it would be shown in another row.

  • by Courcoul,

    Courcoul Aug 2, 2016 11:13 AM in response to riz - iphone user
    Level 6 (14,193 points)
    Aug 2, 2016 11:13 AM in response to riz - iphone user

    By default, all the iTunes versions I have used up to the latest keep A SINGLE backup per device. There are no hidden backups anywhere. You can keep more than one backup per device, but once it is done, you have to select it in the list and do a Right-Click/Control-Click on it. A popup menu appears, from where you select Archive Backup. The date will get appended to the name and it will no longer be modified/updated/etc. when Sync/Backup/etc. is selected. But it is still eligible as an option when Restoring a device.

     

    So yes, as sberman points out, you only have a single solitary backup.