Apple Watch Astronomy face has wrong location

Question

Level 1

14 points

Apple Watch Astronomy face has wrong location

Recently my Apple Watch "went black". It still had battery power but was totally unresponsive and only showed a black screen. Rebooting the watch solved that issue.

I don't know if it is related, but the Apple Watch Astronomy face used to have a green dot on the picture of the globe, showing my location here in France.

Now it just is centered on California (I presume Cupertino) with no green dot.

I have powered on and off both the Watch and my iPhone.

I have unpaired and re-paired the Watch and iPhone.

I have turned Location Services on and off.

I have changed watch faces, done all of these things and switched back to Astronomy only to find that it is still broken.

All other iPhone apps accurately display my location here in France.

Any suggestions?

Posted on Aug 1, 2016 12:24 AM

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Answer 1

Sep 23, 2016 2:34 AM in response to fritsZaandam

the solution is:

If it is not working at all, you need to reset the location.

1. On your phone, tap Settings > Privacy > Location Services, make sure the Watch Faces have Location Access right.

this did the trick for me

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Answer 2

Aug 1, 2016 3:00 AM in response to MDrips

Make sure you watch os is up to date. On your iPhone tap the Watch icon then tap General > Software Update

And make sure your iPhone iOS software is up today. Tap Settings > General > Software Update

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Answer 3

Jonathan UK

Level 10

164,015 points

Aug 1, 2016 2:46 AM in response to MDrips

Hi

With your iPhone and watch connected via Bluetooth and with your iPhone connected to a Wi-Fi network, the following steps may help.

Check after each step (it may also help, after each step, to tap on the Astronomy watch face complication to cycle through the different views):

On your iPhone, turn Wi-Fi off (via Settings > Wi-Fi) > pause for a few moments > turn it back on again.
On your watch, open the Maps app and select to view your location:
When viewing the time on your watch: press the Digital Crown once to access the Home screen (apps) > open Maps > tap on the My Location button.
If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:
- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
- Update the software on your Apple Watch - Apple Support

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Answer 4

MDrips Author

Level 1

14 points

Aug 1, 2016 3:01 AM in response to Carolyn Samit

My iPhone and Watch software are always up to date.

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Answer 5

MDrips Author

Level 1

14 points

Aug 1, 2016 3:04 AM in response to Jonathan UK

I have already done all of this and my software is always up to date.

HOWEVER, the map app on the watch gets to France but keeps spinning a busy icon and does not get to my actual location in Montpellier. It just continually displays a map of France.

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Answer 6

Jonathan UK

Level 10

164,015 points

Aug 1, 2016 3:08 AM in response to MDrips

MDrips wrote:

I have already done all of this and my software is always up to date.

When asking questions here, to avoid a duplication of effort, it is best to explain, at the outset, all of the steps that you have already tried.

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Answer 7

MDrips Author

Level 1

14 points

Aug 1, 2016 3:14 AM in response to Jonathan UK

I don't consider keeping my software up to date a step in a solution.

I presume one starts off with the current version of their software.

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Answer 8

Jonathan UK

Level 10

164,015 points

Aug 1, 2016 4:15 AM in response to MDrips

MDrips wrote:

I don't consider keeping my software up to date a step in a solution.

I presume one starts off with the current version of their software.

When asking questions here, to avoid a duplication of effort, it is best to state what software versions you are using and to explain, at the outset, all of the steps that you have already tried.

This suggestion is offered as much for your benefit (receiving constructive suggestions) as for the benefit of those who may voluntarily invest their time and effort in trying to help you.

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Answer 9

Sep 22, 2016 6:52 AM in response to Jonathan UK

Anyone a solution for this issue?

Mine show the USA (no particular location) albeit me being based in NL.

NB:

IOS3, Maps giving correct location, restarted multiple times, switched on all location services (in system services), all other location services work well

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Answer 10

M.Tyrer

Level 1

4 points

Jun 9, 2017 11:40 PM in response to fritsZaandam

That's the solution right there! Been bugging me for a bit.

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